how to connect in india

Posts: 5 · New Forum Member Joined: Mar 31, 2010 Posts: 5

Hi guru's/

i am new to Vonage. i just got subscribed(not activated yet) and would like to send it to india.
i have a cable modem which has one output only(to computer).
so, i got a enthernet switch hoping that,
1) i can connect the enhernet switch to the modem.
2) one to the compter and other to the Vonage box.
3) does Uniden phone would work..!!!
and also
4) can i route the incoming calls to local cell phone...

please help me confirm or advice if there steps accurate to get it working.
thanks

Posts: 227 · Posted: Wed Mar 31, 2010 6:44 pm Post subject: Re: how to connect in india

july wrote:

Hi guru's/
i have a cable modem which has one output only(to computer).
so, i got a enthernet switch hoping that,
1) i can connect the enhernet switch to the modem.
2) one to the compter and other to the Vonage box.
3) does Uniden phone would work..!!!
and also
4) can i route the incoming calls to local cell phone...

1, 2) The Vonage device is a router -- it has two Ethernet ports, labeled WAN and LAN. Connect WAN to the Ethernet output of your cable modem. Connect LAN to your computer, or to your switch if you have more than one computer. You may have to power-cycle the cable modem to enable it to talk with the Vonage device.

3) Any phone that works when plugged into a phone jack on the wall should work when plugged into the Phone jack on the Vonage device.

4) Call-forwarding can route incoming calls to another phone number; I'm not sure whether it supports forwarding to numbers in India.

Posts: 5 · New Forum Member Joined: Mar 31, 2010 Posts: 5

thanks for the input.

Posts: 5 · New Forum Member Joined: Mar 31, 2010 Posts: 5

hi, thanks.
i had sent it to india and am getting error 002. i have connected to bsnl modem, and the other end is connected to the computer. i restarted the modem, still same error.
the Vonage was never activated before. is there a way to fix this issue.thanks

Posts: 5 · New Forum Member Joined: Mar 31, 2010 Posts: 5

btw, i can access the internet on the computer with no problem

Posts: 23 · Vonage Forum Associate Joined: Nov 22, 2007 Posts: 23

july wrote:

btw, i can access the internet on the computer with no problem

If internet is comming in behind your Vonage device,You can,,check to see if the firewall on your modem(depending on the model) is blocking.by logging into it and .temporarily/disable.it .also if the isp uses pppoe..(a username and password) or known as point to point you'll need to enter the user-name and pass into the device settings..under the pppoe dropdown ..and lastly if your device is a vdv21= V-Portal.... it can use the mac address of the PC connected to it ..on occation you may manually enter it if the device is not registering ..then make sure you have the device registyered on an active Vonage account ..If you're using Static addressing ..then I suggest contacting techsupport have the assist you w/setting up a static address in the device.Although I doubt this is the issue w/service not comming up I would make sure the device is/or has been activated on the account first...post back I'll be standing by.

Posts: 5 · New Forum Member Joined: Mar 31, 2010 Posts: 5

HI thanks for your reply.
some one did fixed and it was the issue with pppoe.
it took software upgrades and working good.

now i was wondering:
1) if i can call forward to a different indian phone number
2) if i can make call with in india..!!!
thanks somuch.

Posts: 23 · Vonage Forum Associate Joined: Nov 22, 2007 Posts: 23

now i was wondering:
1) if i can call forward to a different indian phone number
yes you can. provided there are no restrictions.
2) if i can make call with in india..!!! yes you can..
thanks somuch.

thanks for the replay Glad the suggest's..worked for you

have a Great Day!