Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
kegtappa
New Forum Member
New Forum Member


Joined: Mar 29, 2010
Posts: 1

PostPosted: Mon Mar 29, 2010 5:33 pm    Post subject: Unidirectional voice Reply with quote Back to top

I'm having a problem with unidirectional voice, otherwise my phone works perfectly.

I can place calls, I can receive calls (however, the other party _cannot_ hear me.)

My phone worked perfectly for 1 week. Now I have unidirectional voice.

It started all the sudden, I answered a call and said "Hello" and that was the last word anyone has heard from my Vonage line since. Apparently he heard the "Hello" part, and nothing else.

I know my phone works fine, it worked before Vonage, it worked with Vonage for 1 week. And it continues to work on my Dad's POTS line. Same goes for the 3 or 4 phone cords I've tried. They all work fine on the POTS line. So I think we can rule out my phone and cord.

The phone adapter must work too, since I can place calls. That means it *MUST* be receiving the DTMF from my phone without a problem. Plus it goes on and off hook just fine, I get a dial tone... I can even dial out. So its not my configuration, its not my router, its none of that. (Plus it all worked fine for 1 week and I didn't change anything.)

I did the power cycling. I did the switch to phone port 2. I did the factory reset. I did the connect directly to the modem. I did ALL of that. (Also since I was switching so much equipment out on my cable modem that caused comcast to lockout my modem. I had to call them and give them my mac address for my router so they would turn back on my internet. I'm not playing anymore "Its your router" crap.)

As the call connects, my audio stream is uni-directional. I hear crystal clear, they hear NOTHING. They don't hear my DTMF, my voice, nothing.

I can't even check my voicemail because the lady can't hear my DTMF tones so I can't enter my password.

I call Vonage customer service and the people that answer just keep saying "I can't hear you." Well no kidding, Sherlock. You think that might be my problem? Do you think you might look into it instead of just hanging up on me?

The tech support people just keep asking me the same questions. Its like talking to a wall.

Its obviously Vonage is unable to help me. Do I just need to port my number back to Sprint and pay $$$ for my phone to work properly again?

I guess you get what you pay for huh?

Voip test statistics
--------------------
Jitter: you --> server: 1.7 ms
Jitter: server --> you: 3.4 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Estimated MOS score: 4.0

Speed test statistics
---------------------
Download speed: 7414240 bps
Upload speed: 3324352 bps
Download quality of service: 94 %
Upload quality of service: 97 %
Download test type: socket
Upload test type: socket
Maximum TCP delay: 60 ms
Average download pause: 2 ms
Minimum round trip time to server: 2 ms
Average round trip time to server: 36 ms
Estimated download bandwidth: 20800000bps
Route concurrency: 2.8054123
Download TCP forced idle: 30 %
Maximum route speed: 262140000bps
View user's profile Send private message
kmann
Vonage Forum Senior
Vonage Forum Senior


Joined: Jan 03, 2009
Posts: 86

PostPosted: Sun Apr 04, 2010 3:03 pm    Post subject: Reply with quote Back to top

sounds llike the router your Vonage TA is connecting to the internet thru has DoS and or SPI active. What router do you have the Vonage TA connected to?
View user's profile Send private message
joelmch
Vonage Forum Junior
Vonage Forum Junior


Joined: Nov 23, 2013
Posts: 36

PostPosted: Sun Dec 01, 2013 12:25 pm    Post subject: Reply with quote Back to top

Sounds like a firewall issue to me. try plugging directly to the modem and see if it works fine.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 2
Members 0
Total 2


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.23 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum