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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Joined: Mar 29, 2010
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PostPosted: Mon Mar 29, 2010 5:33 pm    Post subject: Unidirectional voice Reply with quote Back to top

I'm having a problem with unidirectional voice, otherwise my phone works perfectly.

I can place calls, I can receive calls (however, the other party _cannot_ hear me.)

My phone worked perfectly for 1 week. Now I have unidirectional voice.

It started all the sudden, I answered a call and said "Hello" and that was the last word anyone has heard from my Vonage line since. Apparently he heard the "Hello" part, and nothing else.

I know my phone works fine, it worked before Vonage, it worked with Vonage for 1 week. And it continues to work on my Dad's POTS line. Same goes for the 3 or 4 phone cords I've tried. They all work fine on the POTS line. So I think we can rule out my phone and cord.

The phone adapter must work too, since I can place calls. That means it *MUST* be receiving the DTMF from my phone without a problem. Plus it goes on and off hook just fine, I get a dial tone... I can even dial out. So its not my configuration, its not my router, its none of that. (Plus it all worked fine for 1 week and I didn't change anything.)

I did the power cycling. I did the switch to phone port 2. I did the factory reset. I did the connect directly to the modem. I did ALL of that. (Also since I was switching so much equipment out on my cable modem that caused comcast to lockout my modem. I had to call them and give them my mac address for my router so they would turn back on my internet. I'm not playing anymore "Its your router" crap.)

As the call connects, my audio stream is uni-directional. I hear crystal clear, they hear NOTHING. They don't hear my DTMF, my voice, nothing.

I can't even check my voicemail because the lady can't hear my DTMF tones so I can't enter my password.

I call Vonage customer service and the people that answer just keep saying "I can't hear you." Well no kidding, Sherlock. You think that might be my problem? Do you think you might look into it instead of just hanging up on me?

The tech support people just keep asking me the same questions. Its like talking to a wall.

Its obviously Vonage is unable to help me. Do I just need to port my number back to Sprint and pay $$$ for my phone to work properly again?

I guess you get what you pay for huh?

Voip test statistics
Jitter: you --> server: 1.7 ms
Jitter: server --> you: 3.4 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Estimated MOS score: 4.0

Speed test statistics
Download speed: 7414240 bps
Upload speed: 3324352 bps
Download quality of service: 94 %
Upload quality of service: 97 %
Download test type: socket
Upload test type: socket
Maximum TCP delay: 60 ms
Average download pause: 2 ms
Minimum round trip time to server: 2 ms
Average round trip time to server: 36 ms
Estimated download bandwidth: 20800000bps
Route concurrency: 2.8054123
Download TCP forced idle: 30 %
Maximum route speed: 262140000bps
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Joined: Jan 03, 2009
Posts: 86

PostPosted: Sun Apr 04, 2010 3:03 pm    Post subject: Reply with quote Back to top

sounds llike the router your Vonage TA is connecting to the internet thru has DoS and or SPI active. What router do you have the Vonage TA connected to?
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Vonage Forum Junior

Joined: Nov 23, 2013
Posts: 36

PostPosted: Sun Dec 01, 2013 12:25 pm    Post subject: Reply with quote Back to top

Sounds like a firewall issue to me. try plugging directly to the modem and see if it works fine.
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