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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage V-Phone & SoftPhone
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emskyle
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PostPosted: Sun Mar 28, 2010 1:34 pm    Post subject: International travel softphone versus v-phone Reply with quote Back to top

I will be going to Mexico for a week. I would like to be able to call back to the US using my existing Vonage home account. I will be using my laptop and the resort's high speed wireless. I can't figure out if the v-phone is better or if the softphone is better. I travel internationally every few years, so this is not a regular thing.
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zmaster
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Joined: Mar 17, 2006
Posts: 32

PostPosted: Fri Aug 20, 2010 9:04 am    Post subject: Reply with quote Back to top

Unfortunately not a timely response but I've had both a V-Phone & a Vonage Softphone and there are pros & cons to both.

The V-Phone 'should' be the better option hands down but the hardware is too unreliable ... I had 6 fail & after the 6 months warranty is up they charge you $50 for a replacement, it got so bad I bough a spare one in case of failure when I was away, so I would have to be without a phone if/when one failed. The only other negative on the V-Phone was that it only had parcial support for USB handsets (you could use it to talk but needed to place the call & answer the call via the Vonage Talk software), Those are the only negatives for the V-Phone, unfortunately the failure rate was so high that its a killer (& I actually bought a couple of used Vonage/Starcom F1000 WiFi handsets off eBay that I now travel with, while they are not perfect, I'll know they'll work.

On the plus side for the V-Phone are -
- you only need 1 Vonage line **
- it supports all of the Vonage call plans
- if you also have a Vonage box at home you can use the web based 'move a number' feature to use a 'real' phone at home & the V-Phone when traveling
- the 'bandwidth saver' option works with it, so you can allocate bandwidth to improve quality

As for the softphone ... here in Canada -
- we don't have the Vonage Companion option & the standalone V-Talk Softphone application has been discontinues, so we have to pay for the Vonage Softphone as a seperate line to our 'regular' Vonage line (can't just have the softphone or link a softphone to your existing #)
- SoftPhone is only available in the 500 min/mo plan, no unlimited option
- the bandwidth saver wasn't available, so unreliable quality
- you are tied to your PC, if it locks up no phone

But there were a couple of pluses, primarily being that it didn't break link the V-phone did & that there was good support (via both the SJLabs & XTen SoftPhone option & Vonage) for USB handsets (could dial & answer calls via the handset directly).

From my perspective -
- I used the VonageSoft phone for 18 months as it was a much cheaper alternative to using a cel phone when traveling, but eventually I tired of the limitations
- I then used the V-Phone for 18 months, it was a significant improvement but the failure rate was too high
- I'm now at ~15 months with the Vonage/Starcom F1000 WiFi handsets & its not perfect either (some quirky features, limited WiFi security options & not always the best quality)

Now if I'm away for long periods I bring a Vonage box & telephone handset, while bulky its the most reliable ... the limitations on the other options eventually make them undesirable.

Hope this helps ...
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jacque
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PostPosted: Thu Sep 09, 2010 1:29 am    Post subject: How about using free softphones like X-lite? Reply with quote Back to top

Can a Vonage user use third party softphones?

I'm using X-Lite on my Onesuite VoIP service which I mainly use for international calls.

I like its features so I wonder if Vonage can be use on third party softphones.
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zmaster
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Joined: Mar 17, 2006
Posts: 32

PostPosted: Thu Sep 09, 2010 9:59 am    Post subject: Reply with quote Back to top

If you have subscribed to the Vonage SoftPhone then yes, as Vonage would have provided the SIP information necessary to use most applications (when I'd subscribed to it I started with the X-Lite but quickly changed to the SJ Labs one but after about a year went back to X-Lite as they had upgraded many of the features that I'd liked in the SJ Labs version).

But if your using "Vonage PC Companion", as part of the Vonage Pro suite then I think it links directly to your Vonage account, so I don't think it provides the SIP information you'll need to use an alternate softphone.
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jacque
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PostPosted: Tue Sep 14, 2010 3:43 am    Post subject: Reply with quote Back to top

Thanks for clarification.

Yeah X-Lite is better than SJlabs as SJphones are outdated and the latest version (2.5 years) is very old.

Glad to know I have options aside from Onesuite on my X-Lite. Though with the X-Lite, users can only add one SIP account and you need to remove the current SIP if you want to use another Voip account.

Found a solution just last week though by using PBXes.org, people should try it if they have more than 1 SIP account. I register my SIP accounts in PBXes.org and use my PBXes SIP settings on my X-Lite.

Thus it doesn't matter whether people are calling my Vonage or Onesuite Voip number, I'll get it both on X-Lite, same thing when calling out, I can choose which Voip account I will use.
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