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mjt6686
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PostPosted: Wed Mar 17, 2010 10:36 pm    Post subject: Internet Disconnecting When Phone Answered Reply with quote Back to top

Recently I had to change gateways from a Linksys to an Netgear ADSL Modem/Router DGN2000. Ever since then, every time the phone is answered (not just ringing, but actually answered) all internet connectivity dies on my PC and laptop.

After a few seconds, the connection refreshes and reconnects.

When you hang up the phone, once again the connection goes down and has to refresh and reconnect after a few seconds.

Both the PC and laptop are using wireless. I do not believe this is caused by wireless interference, however, as I have tested this with a hardlined phone without any problems.

I am convinced that the issue is a hardware configuration, considering that up until replacing my old gateway with the new one I never had an issue.

Any thoughts?
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dconnor
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PostPosted: Wed Mar 17, 2010 10:45 pm    Post subject: Reply with quote Back to top

Are you only having these problems when you use a cordless phone?

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mjt6686
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PostPosted: Wed Mar 17, 2010 10:48 pm    Post subject: Re: Reply with quote Back to top

Quote:
as I have tested this with a hardlined phone without any problems.


=D
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dconnor
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PostPosted: Thu Mar 18, 2010 1:56 am    Post subject: Reply with quote Back to top

Answer = Frequency Conflict

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mikewashtm
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PostPosted: Sun Oct 13, 2013 1:26 pm    Post subject: Reply with quote Back to top

You can probably try to ask for a replacement ATA. Usually, this is a hardware issue.
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