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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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quizzer
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Joined: Mar 02, 2010
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PostPosted: Tue Mar 02, 2010 2:40 am    Post subject: comcast to vonage number port Reply with quote Back to top

I'm planning to move froom comcast to Vonage. Currently I have comcast phone and internet with the single comcast modem.

I want to port the number to Vonage. How and when will comcast close the phone line?

Will Vonage do this for me?

Can i continue having the internet from comcast after this?

Thanks
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kdf55
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Joined: Jun 30, 2007
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Location: Highland, IL

PostPosted: Tue Mar 02, 2010 8:47 am    Post subject: Reply with quote Back to top

Comcast will close the line when the port completes.
Yes, Vonage will do that for you.
Yes, you can still have Comcast for your internet service as Vonage does not supply internet services.
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kmann
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Joined: Jan 03, 2009
Posts: 86

PostPosted: Tue Mar 02, 2010 11:18 am    Post subject: Reply with quote Back to top

Once you get the telephone adapter (TA) from Vonage and set it up. In the number port process you'll get a temporary vitual number while the port process moves forward. This can take up to 10 days if all goes well.
To make the process transparent, log into your comcast account and set calls to forward to the temporary virtual number ( I think this can also be accomplished using #70 on the comcast service.) Move the phone cord from the cable modem to the Vonage TA. Calls to your number will forward to the virtual temporary number. When the port completes the number will fall off of your comcast account and calls to your number will continue to ring on the Vonage service. The voice portion of your comcast bill should fall off of your comcast bill.
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sigfreund
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Joined: Mar 16, 2010
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PostPosted: Tue Mar 16, 2010 12:45 pm    Post subject: Reply with quote Back to top

Several years ago I ported a number to Vonage from Comcast but quickly switched to AT&T due to poor voice quality. Although Comcast has superior download speed, many have voice issues becuase of the way they transmit their packets. I ended up losing my phone number because Comcast uses some numbers that are not land-line comaptible. AT&T didn't tell me this till it was too late and the number was lost. BTW I am back with Vonage because I now have DSL and the sound quality is excellent.
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peleus
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Joined: Apr 23, 2013
Posts: 70

PostPosted: Sun May 12, 2013 10:17 am    Post subject: Re: comcast to vonage number port Reply with quote Back to top

quizzer wrote:
I'm planning to move froom comcast to Vonage. Currently I have comcast phone and internet with the single comcast modem.

I want to port the number to Vonage. How and when will comcast close the phone line?

Will Vonage do this for me?

Can i continue having the internet from comcast after this?

Thanks


Since your are porting to Vonage, Vonage will do everything for you. It is very important not to discontinue your Comcast service. If you do,there will be a huge chance that your number will be lost forever.
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