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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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dbur
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Joined: Nov 28, 2006
Posts: 3

PostPosted: Wed Feb 10, 2010 10:48 am    Post subject: Conference Bridge Calls Being Dropped Reply with quote Back to top

Over the last several months I have increasingly run into problems where I can't hear others and they can't hear me when on conference calls, and then I get disconnected completely. It's gotten so bad that I can no longer use my Vonage line to dial into a conference call as I am disconnected after a few minutes every time. I call back using my cell phone and have never had a problem, so I know it's something to do with my Vonage line. No one else on the calls ever has a problem.

To clarify I am not referring to 3-way calling, I am talking about a dial-in bridge and access code everyone uses to call in. This issue has happened on FreeConferenceCalling.com lines as well as InstantConference.com numbers. Is there a list of "Vonage approved" conference calling bridges?

I have spoken with three people at Vonage and none could help me. Did the speed test, rebooted everything, restarted my router, etc. I am at a loss. I work from home and will have to cancel Vonage service if I can't make conference calls. Please help!

Speed test results while on the Vonage phone line & on the internet:
Download speed- 839 kbps
Upload speed- 1.69 Mbps
1.5ms average jitter
Quality of Service 8%

My set up:
Linksys Voip Router WRTP54G
Motorola Cable Modem SB5100
AT&T 2.4 Ghz Phone E2801
Comcast internet service
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dtrounce
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New Forum Member


Joined: Feb 11, 2010
Posts: 1

PostPosted: Thu Feb 11, 2010 12:22 pm    Post subject: Reply with quote Back to top

I frequently get random 2 second stuttering/dropouts every 20 seconds on Cisco Unified MeetingPlace conference calls. I'm not using the 800 number, rather I'm using the regular toll dial-in number since I get free national calls with Vonage, to avoid incurring 800 charges for my company.

Comcast in Palo Alto, CA. Speedtest.net gives 15Mbit/down, 4Mbit/up, 15ms ping while on a call. Nothing else is creating heavy network traffic.
Router is D-Link DIR-825. Vonage Linksys RTP300 (5.01.04) is on the LAN, it's not working as the internet gateway.

It seems like it's getting worse the past few weeks. I never get disconnected, but it gets so bad I have to call back in on my cell. Regular internet is unaffected so I don't think it's Comcast.
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zmaster
Vonage Forum Junior
Vonage Forum Junior


Joined: Mar 17, 2006
Posts: 32

PostPosted: Sat Feb 27, 2010 2:00 pm    Post subject: Reply with quote Back to top

We were having problems with our local telcos ADSL service (frequent Internet drops) but that impacted all calls not just conference calls (we've recently switched to a local cable company's serice & it works flawlessly).

If also found that Vonage calls have a 4 hour max & then the call drops ... I've been on some very long conference calls & had to reconnect every 4 hours ... Vonage tech support acknowledged the 4 hour max & its something they can't change.
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joelmch
Vonage Forum Junior
Vonage Forum Junior


Joined: Nov 23, 2013
Posts: 36

PostPosted: Sun Nov 24, 2013 12:50 pm    Post subject: Reply with quote Back to top

Somehting could be off here. Can you also try to bypass the router? Like plugging in the Vonage ATA to the modem?
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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