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mikebrown Posted:
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

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On May 09, 2017 at 06:14:26

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On May 02, 2017 at 17:28:06

dconnor Posted:
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In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
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...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
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In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
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Topic:
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On Feb 23, 2017 at 18:33:52

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In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
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Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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WagnerKTZH
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Joined: Jul 25, 2003
Posts: 6
Location: Danbury, CT

PostPosted: Thu Aug 07, 2003 1:04 pm    Post subject: What should I expect when I press "80#"... Reply with quote Back to top

OK - just got the stuff and trying to set it up...
Figured while I was on hold w/ Vonage (10+ minutes now) I would see if the forum is faster.
When the ATA stops blinking, the instructions say PRESS the RED button and then DIAL 80# on the phone.

What IP Address should I be getting - WAN (public - 68.63.x.x) or NETWORK (Private - 192.168.x.x)?

I am currently getting the PRIVATE IP, causing me to suspect that I have ROUTER configuration problem.

Am I heading in the right direction with my question?

TIA - Confused in Connecticut...
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Bill
Vonage Forum Associate
Vonage Forum Associate


Joined: Aug 06, 2003
Posts: 21
Location: Chicago

PostPosted: Thu Aug 07, 2003 5:39 pm    Post subject: What I Got Reply with quote Back to top

I sympathize with the being on hold issue. It took me days to get voice mail set up-- no, I wasn't on hold for days Smile

When I dial 80#, the IP address of my router port is spoken over the phone. I'm using a Netgear RP614 router, and the IP addresses it assigns are internal to home LAN.

Hope this helps.
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WagnerKTZH
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Joined: Jul 25, 2003
Posts: 6
Location: Danbury, CT

PostPosted: Thu Aug 07, 2003 5:51 pm    Post subject: Reply with quote Back to top

Thanks Bill - info was VERY helpful

FYI - I hung up on Support after 45 minutes.

Another question: Can the temporary virtual number (assigned to me until the home number is ported) recieve calls?

Calls to the home number ring on the POTS line... Calls to the Virtual number go direct to Voicemail - Is this normal SOP?

Outgoing calls are fine - they appear as though they come from my Home Number - GREAT!
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PostPosted: Thu Aug 07, 2003 7:16 pm    Post subject: Reply with quote Back to top

Unfortunately, I have no experience with the virtual number, since I was unable to maintain my previous telephone number Cry

I wouldn't want to misspeak on this issue, and perhaps someone better qualified will respond quicker if you re-post your question as a new topic.

Regards.
whutsupdoc
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 29, 2003
Posts: 106
Location: Sioux City, Iowa - USA

PostPosted: Fri Aug 08, 2003 12:35 am    Post subject: Reply with quote Back to top

most likely the problem with the calls going to voicemail has to do with port fowarding. you'll need to setup the router to fwd certin ports to the ata so that you can rec calls.

5060 to 5061 UDP (local IP of ATA) enabled
69 to 69 UDP (local IP of ATA) enabled
123 to 123 UDP (local IP of ATA) enabled
10000 to 20000 UDP (local IP of ATA) enabled

_________________
-- Matt
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WagnerKTZH
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Joined: Jul 25, 2003
Posts: 6
Location: Danbury, CT

PostPosted: Fri Aug 08, 2003 5:12 am    Post subject: Problem Solved... Reply with quote Back to top

Thanks everyone for all the advice...

Turns out it was a Vonage Back-End Routing Problem...

Tech Support got on the case last nite and within an hour I was up & running!
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jaymenna78734
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 20, 2003
Posts: 16

PostPosted: Fri Aug 08, 2003 9:48 am    Post subject: IP addresses Reply with quote Back to top

The ATA thinks it is a single IP. It knows nothing about the NAT going on at the router.

The router is actully switching the IP address as teh traffic flows thru it.

As a result it will only be able to give you the private IP address(Comonly 192.168.x.x ot 10.0.x.x)

If you want to know what address the router is using onthe "dirty" (public) side. (the side that is exposed to the world) eith look at the router configuration or try one of the may IP resolving stites like:

http://www.whatismyipaddress.com

But the bottom line answeris that you will get the PRIVATE address by pressing 80#
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