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massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05


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glummers
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PostPosted: Sun Dec 20, 2009 6:12 pm    Post subject: Yet another PAP2 question regarding connection issues Reply with quote Back to top

I purchased a used Vonage PAP2 adapter on eBay after our RTP300 crapped out after a power outage. I was assured from Vonage tech support that this would work since it was a Vonage branded adapter. I have switched our account from the previous adapter and MAC number to the new PAP2 one.

When I plug in the phone cord and ethernet cord from my Motorola Surfboard cable modem and power up the PAP2 the blue power light and ethernet lights just flash. I have left it plugged in for a couple of hours hoping that if it was updating firmware, etc. it would finish and I'd be able to resume phone service. No such luck, the lights just keep on blinking and the phone light does not light up, nor has it at any point.

Interestingly, it must connect in some fashion because our phone shows that there are messages awaiting at Vonage. Prior to connecting this new adapter the message light on our phone was not on. When I checked the IP address it gives 0.0.0.0. I have tried rebooting all components, as suggested in the manual. Any help would be greatly appreciated. Thanks!
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VonTechMgr
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Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Sun Dec 20, 2009 7:12 pm    Post subject: Reply with quote Back to top

This is a basic network issue not a Vonage issue with the PAP2 itself. 0.0.0.0 means your net getting an IP address from whatever is acting as the DHCP server. You state that you connected the PAP2 directly to your cable modem which would mean your ISP is issuing the IP address. If you are connected like this, how are you getting internet to your computer?

Can you give a better description of how you connect the PAP2 and how you get internet on your PC?
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glummers
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PostPosted: Sun Dec 20, 2009 7:22 pm    Post subject: Reply with quote Back to top

VonTechMgr wrote:
This is a basic network issue not a Vonage issue with the PAP2 itself. 0.0.0.0 means your net getting an IP address from whatever is acting as the DHCP server. You state that you connected the PAP2 directly to your cable modem which would mean your ISP is issuing the IP address. If you are connected like this, how are you getting internet to your computer?

Can you give a better description of how you connect the PAP2 and how you get internet on your PC?


At this point I'm switching the ethernet cable back and forth. I didn't realize that the PAP2 was not similar to the Linksys RTP300 that has a router function. If the adapter works, I'll pick up a basic router to have both, without having to swap the cable.
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VonTechMgr
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Posts: 656
Location: NJ

PostPosted: Sun Dec 20, 2009 7:30 pm    Post subject: Reply with quote Back to top

Some ISP's will not just issue an IP address to a new MAC address without powering the cable modem down for at least 5 minutes. By removing the power to the cable modem for 5 minutes will cause the ISP to clean out cached information they keep about the modem's MAC address and whatever network interface it is connected to. So first try to power down the cable modem and the PAP2 for no less then 5 minutes. Then power up the modem and when it shows its online, power up the PAP2. Let it stay connected for about 5 minutes before attempting to check on it. At that point see if the phone LED is lit. If not check to see if it did obtain an IP address.

The other thing could be it is a defective device. That is exactly why many posters including myself warn people about purchasing used telephone adapters on ebay.
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DLevenson
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Joined: Jun 09, 2008
Posts: 227
Location: NJ

PostPosted: Sun Dec 20, 2009 7:30 pm    Post subject: Reply with quote Back to top

My own experience with the Motorola surfboard cable modems is that when you unplug a LAN-side device from the modem's ethernet jack and plug in a different device, you must power the modem off for a minute or so and power it up again before it will recognize the new device. Apparently, it only renews its ARP cache on power-up. It probably doesn't vend a DHCP address either.

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glummers
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PostPosted: Sun Dec 20, 2009 7:35 pm    Post subject: Reply with quote Back to top

I'll give that a try, hopefully it will work. I'll let you know. Thanks for the prompt responses.
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glummers
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PostPosted: Mon Dec 21, 2009 5:55 am    Post subject: Reply with quote Back to top

That's the ticket! Now I have to find a router on the cheap, or drive myself insane with the unplugging/plugging. Thanks again!
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