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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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Dispatcher35
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Joined: Mar 08, 2004
Posts: 19
Location: Massachusetts

PostPosted: Sun Jan 23, 2005 8:59 am    Post subject: Virtual number gone Reply with quote Back to top

I just wnent to the Vonage website and clicked on Manage Virtual Number. The site says I ave no virtual numbers but I have always had one in the 617 area code. When I dialed my virtual number from my POTS line it did ring on my Vonage line.

Anyone know what the deal is?
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reebok
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Joined: Oct 24, 2004
Posts: 3198
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PostPosted: Sun Jan 23, 2005 10:17 am    Post subject: Reply with quote Back to top

nope. your best bet for these type of issues is to contact Vonage directly, as no one here can access your account, etc.

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vonagebest
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Joined: Jan 23, 2005
Posts: 86
Location: Edison, New Jersey

PostPosted: Sun Jan 23, 2005 10:54 pm    Post subject: Reply with quote Back to top

Ah, You get a virtual number during a number transfer..
And is is removed after the transfer.

If you have a regualr VN and it disappeared call Customer Care..866-243-4357. (24/7)
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Dispatcher35
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PostPosted: Mon Jan 24, 2005 5:09 am    Post subject: Reply with quote Back to top

It was not a number transfer. It was a 2nd number on my existing service.
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LouisB_TX
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Joined: Jan 05, 2005
Posts: 66
Location: Houston

PostPosted: Mon Jan 24, 2005 8:03 am    Post subject: Reply with quote Back to top

Smile Could it be possible if your VN is still operational, but your not paying for it be a good thing? Smile Just kidding. You might want to contact Vonage before you potentially lose the number altogether.
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vonagebest
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Joined: Jan 23, 2005
Posts: 86
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PostPosted: Mon Jan 24, 2005 9:00 am    Post subject: Reply with quote Back to top

Exactly, Call Customer Care...if you wait too long the number will be lost, or will be placed back in the queue and might be choose by another person.
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