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tolava
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Joined: Dec 17, 2009
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PostPosted: Thu Dec 17, 2009 12:14 am    Post subject: Vpnage stops internet traffic Reply with quote Back to top

Hi All,
Vonage is stopping all other internet traffic when I receive/Place call by following method.
ISP--->Modem--->Vonage adapter---->Router--->wifi laptops and wired laptop.
But if I use Vonage Adapter as a addition wired port for my router its not working.
ISP----->Modem------->Router------->using wired ethernet------>Vonage Adapter---->phone. Vonage is not working this way...Could any pne please explain why Vonage is holding all other traffice when I place/receive a call in the first place.
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trekologer
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Joined: Dec 04, 2005
Posts: 350

PostPosted: Thu Dec 17, 2009 7:58 am    Post subject: Reply with quote Back to top

The traffic shaper is protecting the quality of your phone call. It dynamically determines the bandwidth available to you at that particular time. As your call goes on, the V-Portal will ramp up more non-phone traffic.
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tolava
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PostPosted: Thu Dec 17, 2009 9:14 am    Post subject: Reply with quote Back to top

Thanks for your response....
So how do i overcome this issue...Basically using Vonage as my router is causing all my internet related electronics to work slow....
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texg5
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Joined: Jan 23, 2006
Posts: 2

PostPosted: Sat Jan 16, 2010 6:05 pm    Post subject: Internet traffic stops during phone calls Reply with quote Back to top

Like the previous poster, I am also experiencing complete shut down of Internet traffic during phone calls. I am on RoadRunner Turbo with nearly 16mbps of bandwidth. I have Vonage set for the medium speed... why does Vonage need ALL of my bandwidth for a 50kbps voice stream? Is this related to a recent firmware update? I did not have this issue until the last month or two... and it is now becoming a huge problem for me to do work at home as I need to be on conference calls and have full-speed internet access at the same time - and can't.
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qfwfq
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Joined: Feb 01, 2010
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PostPosted: Mon Feb 01, 2010 2:59 pm    Post subject: Reply with quote Back to top

Same problem here. Internet traffic is completely interrupted during phone calls.
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csnet
Vonage Forum Senior
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Joined: Sep 17, 2005
Posts: 86
Location: Northern California

PostPosted: Wed Feb 03, 2010 2:46 am    Post subject: Reply with quote Back to top

I have had much more satisfaction with both my network and Vonage since I relegated the Vonage adapter as a network device hanging off a port on my router over a year ago.

It is important that your router can be setup to give the Vonage adapter high priority for packets to get good voice quality while you use the Internet.

How I set up the WRT54G to give the Vonage adapter priority is in the thread named:

WRT54G Wireless Router Configuration?

_________________
ISP: Comcast - 15 Mbps Down / 1.6 Mbps Up
Ambit V10C018.80 Cable Modem
Linksys WRT54G Wireless Router
w/QOS Manual 1440, High to VT2442 port only
Motorola VT2442 using 1 phone jack
Vonage customer since August 25, 2005
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qfwfq
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Joined: Feb 01, 2010
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PostPosted: Wed Feb 03, 2010 6:23 am    Post subject: Reply with quote Back to top

Thanks
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mikewashtm
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Joined: Sep 23, 2013
Posts: 64

PostPosted: Sat Oct 12, 2013 5:02 pm    Post subject: Reply with quote Back to top

Vonage is never design to serve as a router. You need to use it as an ATA exclusively.
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