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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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Doug684
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Joined: Dec 12, 2009
Posts: 3

PostPosted: Sat Dec 12, 2009 6:51 pm    Post subject: Motorola VT2442 Refuses to open NAT Reply with quote Back to top

Well we have had Vonage for a little over two years now and the Motorola VT2442 router they gave us seems to be complete crap. I recently purchased Call of Duty Modern Warfare 2 to play on Xbox 360. Well the VT2442 router simply refuses to open my NAT settings. It keeps them as strict which severely limits my game play.

I have opened ports 53, 88, 80, 50, 3074 all UDP and TCP just to be safe. So there should be NO issues, but guess what? Wonder router keeps my NAT as strict. I even setup a static IP for my 360, nothing. Placed it outside NAT settings using DMZ, surprise surprise somehow my NAT is still strict?!?!?! This is absolutely rediculous, yet Vonage keeps telling me it's a issue with my ISP. MY ISP IS NOT SETTING MY NAT, IT'S YOUR STUPID ROUTER.

Ok sorry for the rant, does anyone know anyway to force this POS router to actually work?
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trekologer
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Joined: Dec 04, 2005
Posts: 350

PostPosted: Sat Dec 12, 2009 11:51 pm    Post subject: Reply with quote Back to top

The COD:MW2 NAT detection is a little wonky. For me, it often changes what type of NAT it detects. It would be nice if COD:MW2 supported UPnP correctly but that doesn't work right either.

First, you will probably need to reserve an IP address because the VT2442 won't allow you to blindly forward ports. Then try to forward 28960 to 29000.

Edit: oops I didn't see that you were using XBox 360 instead of a PC. Specific instructions for XBox Live are here: http://portforward.com/english/routers/port_forwarding/Motorola/VT2442/Xbox_Live_360.htm
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Doug684
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Joined: Dec 12, 2009
Posts: 3

PostPosted: Sun Dec 13, 2009 4:09 am    Post subject: Reply with quote Back to top

trekologer wrote:
The COD:MW2 NAT detection is a little wonky. For me, it often changes what type of NAT it detects. It would be nice if COD:MW2 supported UPnP correctly but that doesn't work right either.

First, you will probably need to reserve an IP address because the VT2442 won't allow you to blindly forward ports. Then try to forward 28960 to 29000.

Edit: oops I didn't see that you were using XBox 360 instead of a PC. Specific instructions for XBox Live are here: http://portforward.com/english/routers/port_forwarding/Motorola/VT2442/Xbox_Live_360.htm


Umm, as it says in the first post; all ports have been forwarded and static IP's set. It's not MWF2, I can run a network connection test through the dashboard and it still shows strict.

Bottom line is the router is just crap. I hate calling Vonage, the customer service people don't have any idea what they are talking about and don't listen to a word you say. I call them up "Yes the router you guys sent me doesn't work right, I would like another model". CSR: "What's it doing?" Me: "Doesn't let me connect right. I have reset it through the interface, did a factory default reset, reset by unplugging cord, held reset button, forwarded ports several times, set my connection outside NAT using DMZ, cut firewall off, and set static IP". CSR: "Oh ok, well lets try this, go unplug your router for 30 seconds".

I do as they ask as I shake my head and say my God what a moron, did they not just listen. Do all they want including resetting my cable modem (which has nothing to do with the freaking NAT). Oh and of course nothing changes. The end result, drum roll please: CSR: "Must be a problem with your ISP, you need to contact them". I think I'm going to just drop Vonage. The fact they don't stand behind their service and the sheer idiocy of their CSR's (and yes I have spoken to more than one).
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trekologer
Vonage Forum Evangelist
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Joined: Dec 04, 2005
Posts: 350

PostPosted: Sun Dec 13, 2009 10:26 am    Post subject: Reply with quote Back to top

Well as I said, i didn't notice you were using XBox and just relayed my experience with the game on the PC. It seems really dumb that XBox Live relies so highly on configuring around NAT considering there is virtually noone who would be connecting their XBox directly to the internet, not through a NAT router.

Is UPnP enabled on the router? If not, try enabling it and disabling all other port forwarding and DMZ settings. If that doesn't work, can you post a screen shot of the port forwarding rules in the router?
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Doug684
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Joined: Dec 12, 2009
Posts: 3

PostPosted: Sun Dec 13, 2009 7:00 pm    Post subject: Reply with quote Back to top

Yeah I didn't mean to come off as being smart. If I did I apologize. I have done the UPnP with nothing changing. I would change a setting, nothing, set it back, change another, nothing. Then went through the list changing them one at a time and leaving them on, still nothing.

I'm thinking of just picking up another router to use as a router before the Voip router then just use it for phone use. I can post a screen shot of the settings later. I tried to talk Vonage into just sending me a portal, but they insist the hardware is working fine and not the issue. Maybe it will accidentally get hit with a power surge Eek
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penbay
Vonage Forum Associate
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Joined: Mar 26, 2009
Posts: 20

PostPosted: Sun Dec 13, 2009 7:59 pm    Post subject: Use another router Reply with quote Back to top

Doug684 wrote:

I'm thinking of just picking up another router to use as a router before the Voip router then just use it for phone use. I can post a screen shot of the settings later. I tried to talk Vonage into just sending me a portal, but they insist the hardware is working fine and not the issue. Maybe it will accidentally get hit with a power surge Eek


yes, using the ATA as a normal device behind a different router (with nothing attached to the ATA's lan ports) is your best bet imho. The v-portal has some issues as well, its really best to have the ATA on the LAN and put a router with a decent QoS function in front. Just configure that router to give precendence to the ATA's address in order to prevent voice dropouts.
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