Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
MichaelMub Posted:
PORN...
In The Forum:
Vonage
Topic:
The best pron
On Dec 04, 2016 at 10:22:56

Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
tommy13v
Moderator
Moderator


Joined: Dec 20, 2004
Posts: 230
Location: upstate NY

PostPosted: Sat Jan 22, 2005 8:50 pm    Post subject: Trying to call new Vonage customer but cant Reply with quote Back to top

So I signed up my parents for Vonage today which is great because of me getting 2 months free and all but here is the problem.

I am trying to call them at their house on their MCI number but I automatically get sent to there Vonage Voicemail and cant get a hold of them because of it. Vonage tells me that I have to call them on there virtual number but I said they just signed up and do not have the equipment yet, so how am I suppose to get a hold of them. The answer, you'll have to wait until they get the voice adapter and call them on there virtual number until there MCI number is ported.

Thanks, I can wait 5 days in order to talk to my parents, Whatever. The customer service rep Jesse was not so friendly either.

Vonage needs to fix these stupid little quirks before they start adding features like wireless phones and video phones.
View user's profile Send private message Visit poster's website AIM Address
Maaz
Vonage Forum Master
Vonage Forum Master


Joined: Dec 05, 2004
Posts: 170

PostPosted: Sat Jan 22, 2005 9:02 pm    Post subject: Reply with quote Back to top

You know, I was considering trying to get my parents to sign up and never thought of that problem. We all have cell phones too though so it's not a major issue. As far as Vonage is concerned, the number being ported is the primary number on the account. If you call from a Vonage line and dial that number, it sees it as a Vonage number and automatically dials the Vonage line, regardless of whether the number is ported yet or not. It would be nice if there was a way to dial it so that it bypasses the Vonage system and goes to where it is supposed to.

Maaz
View user's profile Send private message
rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Sun Jan 23, 2005 10:35 am    Post subject: Reply with quote Back to top

Vonage should NOT activate that number in your account until after the LNP is approved by the carrier and the transfer is completed, because that phone number becomes homed on 2 different phone systems (internally homed on Vonage's network, and externally homed with your local telco).

Here is a perfect examply why. I have a friend who bought a standard Vonage line to use with his fax machine, just so he could port his existing number to it. (you can't LNP to a $9.99 fax-only line) His LNP has been pending since November. It's impossible for me, or any other Vonage customer to send him a fax.

Why?

His fax is connected to his POTS line where that fax# is still active. He works from home (independent sales rep) and relies heavily on the fax machine, so he absolutely cannot plug the fax into the Vonage line until the LNP is completed.

I am on Vonage now. Neither I, nor anyone else using Vongae, can send him a fax because when I dial his fax number, it's routed to his Vonage line-- and as I already said, his fax machine is still connected to POTS line for obvious reasons. If any of his customers use Vonage and are attempting to fax him, they will not get through and he could potentially lose a sale because of it.

I think it is highly irresponsible for Vonage to activate an unported number for this reason.

 
View user's profile Send private message
jandr100
New Forum Member
New Forum Member


Joined: Jan 23, 2005
Posts: 2

PostPosted: Sun Jan 23, 2005 10:59 am    Post subject: Reply with quote Back to top

This is not a big problem folks. Log into your Vonage account. From the features page access your call forwarding options. Set your option to: Will ring >> instantly before being forwarded to >> 1XXXYYYZZZZ. Enter your POTS number in place of 1XXXYYYZZZZ. Make sure "instantly" shows in the drop down menu. Hit the activate button. Do this for each number you have. Deactivate, or pick a different number to forward to, this once the LNP is complete.
View user's profile Send private message
Maaz
Vonage Forum Master
Vonage Forum Master


Joined: Dec 05, 2004
Posts: 170

PostPosted: Sun Jan 23, 2005 11:30 am    Post subject: Reply with quote Back to top

jandr100 wrote:
This is not a big problem folks. Log into your Vonage account. From the features page access your call forwarding options. Set your option to: Will ring >> instantly before being forwarded to >> 1XXXYYYZZZZ. Enter your POTS number in place of 1XXXYYYZZZZ. Make sure "instantly" shows in the drop down menu. Hit the activate button. Do this for each number you have. Deactivate, or pick a different number to forward to, this once the LNP is complete.


Does this really work though? Vonage is not going to route it outside of its network if it is a Vonage number. So it would think it's forwarding to itself, if it will even let you do that.

Maaz
View user's profile Send private message
rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Sun Jan 23, 2005 12:09 pm    Post subject: Reply with quote Back to top

jandr100 wrote:
This is not a big problem folks. Log into your Vonage account. From the features page access your call forwarding options. Set your option to: Will ring >> instantly before being forwarded to >> 1XXXYYYZZZZ. Enter your POTS number in place of 1XXXYYYZZZZ. Make sure "instantly" shows in the drop down menu. Hit the activate button. Do this for each number you have. Deactivate, or pick a different number to forward to, this once the LNP is complete.

Ummmm.... dude, you're not listening. Vonage considers the unported number as local to their network. If you forward your Vonage line to your unported POTS number, you are looping it right back onto your Vonage line.

 
View user's profile Send private message
tommy13v
Moderator
Moderator


Joined: Dec 20, 2004
Posts: 230
Location: upstate NY

PostPosted: Sun Jan 23, 2005 4:52 pm    Post subject: Reply with quote Back to top

Why is it that they have to put the pots number in the system? And the forwarding does not work. The fax machine problem is absolutely ridiculous as well. They need to fix these stupid a$$ problems if they want to play with the big boys.
View user's profile Send private message Visit poster's website AIM Address
rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Sun Jan 23, 2005 10:02 pm    Post subject: Reply with quote Back to top

tommy13v wrote:
Why is it that they have to put the pots number in the system?

I don't know, but I cc'd Jeffrey Citron on my response above. They are doing their customers a great disservice by activating a number on their network before it's ported, because of the incorrect routing issue. They should associate the number for accounting purposes, but not for routing purposes.

tommy13v wrote:
And the forwarding does not work.

The forwarding won't work because they route the unported number within their own network.

tommy13v wrote:
The fax machine problem is absolutely ridiculous as well.

Again, it's due to the single routing issue. "The number doesn't belong to us yet, but we're going to route it on our own network anyway." All they need to do is NOT route the number in transition until the previous carrier actually releases the number. It's a pretty cut and dry solution.

 
View user's profile Send private message
jandr100
New Forum Member
New Forum Member


Joined: Jan 23, 2005
Posts: 2

PostPosted: Mon Jan 24, 2005 7:17 pm    Post subject: Reply with quote Back to top

Dude, I am listening. I did it. Vonage told me to do it. It works.
View user's profile Send private message
tommy13v
Moderator
Moderator


Joined: Dec 20, 2004
Posts: 230
Location: upstate NY

PostPosted: Tue Jan 25, 2005 6:56 pm    Post subject: Reply with quote Back to top

It does not work I get this error.

Error
The following error(s) occurred:
Invalid forwarding number: Both phone numbers cannot be equal
View user's profile Send private message Visit poster's website AIM Address
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New pattiyi3
New Today 7
Yesterday 6
Total 99008

Who Is On Site
Visitors 96
Members 0
Total 96


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.72 Seconds and 591 Pages In The Last 60 Seconds
The Vonage VoIP Forum