Hello, I have been getting Error #004 for a while now. Tried unplugging, replugging, waiting between plugs. it has worked fine in the past, but hasn't worked for about a month.
1. my location is remote island near Kodiak, Alaska 2. ISP is Starband satellite 3. Upload and download: I couldn't get VonageVoip speed test to work but went to speedtest.net and got 1.15Mb/S download, .07Mb/S upload, and 745ms ping 4. modem is Gilat SkyEdge ip from Starband. Our service with them is the Nova 1500 (best they offer at this point. 5. Vonage adapter model is VDV21-VD 6. Network Setup: Modem, Vonage adapter, Apple TimeCapsule, iMac 7. in our location, where phone service is not available, Vonage has worked superbly until it stopped working and are now getting the error #004 message. 8. i can't get the Vonage speed test to work for some reason.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New RebeccaHam New Today 15 Yesterday 55 Total 86808 Who Is On Site Visitors 138 Members 0 Total 138
†AK and HI residents pay $29.95 shipping.
††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special, best Vonage cheap deals, free sign up offers or discounts.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage Sign up page.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.75 Seconds and 470 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 15
Yesterday 55
Total 86808
Who Is On Site
Visitors 138
Members 0
Total 138
-0.01