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Gogi22 Posted:
I don't believe
that becoming a
public company
would have a
negative effect on...
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On Feb 27, 2015 at 01:15:13

kdf55 Posted:
No. It is a 2 year
contract that you
are locked in to.
The first year is
discounted,...
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On Feb 26, 2015 at 11:25:40

breetlee Posted:
I am thinking
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family member get
DirecTV. The
$29.99 plan looks
good,...
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Topic:
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On Feb 23, 2015 at 01:40:36

markayash Posted:
I am new to vonage
in this position
but having a
problem with the
clock not syncing....
In The Forum:
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Topic:
help with NTP
On Feb 18, 2015 at 09:22:27

yalmaz Posted:
I'll have to try
it again only next
time reducing my
bandwidth to the
minimum. Maybe...
In The Forum:
VoIP Feature Wish List
Topic:
Cascading call-forwarding on several Vonage lines
On Feb 16, 2015 at 01:06:04

junobel152 Posted:
Vonage Voicemail
https://commun
ity.vonage.com/res
ources/be27765f5d/
summary...
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On Feb 13, 2015 at 12:54:40

junobel152 Posted:
...
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Topic:
Block those unwanted calls to your Vonage line
On Feb 13, 2015 at 12:48:33

junobel152 Posted:
...
In The Forum:
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Topic:
Vonage announces call blocking coming soon!
On Feb 12, 2015 at 13:46:05

junobel152 Posted:
...
In The Forum:
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Topic:
Any Rumors Yet on Call Blocking Feature?
On Feb 12, 2015 at 13:41:08

junobel152 Posted:
...
In The Forum:
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Topic:
Any Rumors Yet on Call Blocking Feature?
On Feb 12, 2015 at 13:35:36

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ERROR #004

Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage

Author

Message

KRIRL
New Forum Member

Joined: Nov 30, 2009
Posts: 1

Posted: Mon Nov 30, 2009 3:18 pm Post subject: ERROR #004

Hello, I have been getting Error #004 for a while now. Tried unplugging, replugging, waiting between plugs. it has worked fine in the past, but hasn't worked for about a month.

1. my location is remote island near Kodiak, Alaska
2. ISP is Starband satellite
3. Upload and download: I couldn't get Vonage Voip speed test to work but went to speedtest.net and got 1.15Mb/S download, .07Mb/S upload, and 745ms ping
4. modem is Gilat SkyEdge ip from Starband. Our service with them is the Nova 1500 (best they offer at this point.
5. Vonage adapter model is VDV21-VD
6. Network Setup: Modem, Vonage adapter, Apple TimeCapsule, iMac
7. in our location, where phone service is not available, Vonage has worked superbly until it stopped working and are now getting the error #004 message.
8. i can't get the Vonage speed test to work for some reason.

Any advice???

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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