Vonage vs. Sprint Airave technical issues.

Posts: 51 · Full Forum Member Joined: Nov 02, 2008 Posts: 51

I have a Vonage V-Portal and I have a Sprint Airave Femtocell device plugged into the same router. The person who is the only user of Vonage complains that 100% of the time Airave 'interferes' with Vonage and she turns off the device whenever she sees that it's on. This of course results in enormous overages.

So, is there some way to connect what are essentially two different Voip TA's so that Vonage gets better treatment? Other than placing the Vonage TA in front of the router too since that seems to have no dramatic improvement either. I know I have sufficient bandwidth over cable.

Posts: 3 · New Forum Member Joined: Dec 08, 2009 Posts: 3

Just hung up after a long talk with various Vonage tech support types. In short, the Sprint Airave and any Vonage Modem are not compatible. They will hog bandwidth from each other and drop calls.

Rats, just bought the silly thing. Oh well, glad there's ebay.

Chuck

Posts: 51 · Full Forum Member Joined: Nov 02, 2008 Posts: 51

That is extremely interesting. That is the first time I've heard Vonage admit that. Did they offer any more specific information about this?

Posts: 3 · New Forum Member Joined: Dec 08, 2009 Posts: 3

Nothing of a technical nature. Just user level explanation that their devices reserve a significant amount of available bandwidth regardless of wheather they are currently using it or not. I even reworked my devices to place the Vonage router at the end of a routher spoke and the Airave at the end of a different spoke, but still had the same result. I'm currently talking to Time Warner Cable, they say their digital phone will work with the airave.

Chuck

Posts: 51 · Full Forum Member Joined: Nov 02, 2008 Posts: 51

Fascinating. And placing the TA in front of the router and the Samsung Airave appliance behind the router makes no material difference?

Posts: 3 · New Forum Member Joined: Dec 08, 2009 Posts: 3

Got my Airave and Vonage to work together on the same network. By putting a network switch after the cable modem and then running from there to the airave and wireless router on different spokes my Time Warner Modem will assign each device it's own IP address. Once the Airave has it's own IP address it no longer interferes with the Vonage Voip modem and they are both happy. I was lucky in that my cable modem can assign multiple IP addresses and that Time Warner allows each customer to have up to three. Hope this helps others.

Chuck

Posts: 51 · Full Forum Member Joined: Nov 02, 2008 Posts: 51

I am a TW customer, the actual billed ISP is Earthlink but the Surfboard SB5101 comes form TW. I will try that. I have an 8 port D-link 10/100 powered switch around here somewhere.