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Strat1958
New Forum Member


Joined: Nov 16, 2009
Posts: 1
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I have a Vonage VTA-CV Voip kit.
We use it with cordless phones, 6.0 DECT. Both our laptops are wireless through a Linksys router, which is about 5 feet from the Vonage box.
It has worked perfectly for the year and a half that I've had it. No issues whatsoever.
4 months ago, suddenly our friends started saying that when talking to us on Vonage, our voice would completely cut out every few seconds, then fade back in....making it very frustrating to have a conversation!
Incoming audio is fine. Just our outgoing audio.
I thought it may have been the phone, so I replaced the phone with a brand new one. The problem went away! Yay, success!! Then, a few days later, it was back again.
I timed it today, and it happens exactly every 7 seconds.
- I don't think it's because of proximity to the wireless router, because it used to work just fine. - I don't think it's interference from the laptops, for the same reason. - Once again, this is a brand new problem.
Does anyone have any ideas? If we can't use the phone, we might as well cancel it!
Thanks, Mike |
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Steve48
Vonage Forum MVM


Joined: Aug 30, 2005
Posts: 4777
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First, try removing the Linksys. Plug the VTA-CV directly into your modem and see if the problem repeats in that situation. |
_________________ Steve Gray Orlando, FL |
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