Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Lusinvar Posted:
По
76;ск&
#1072;жl
0;те
...

In The Forum:
Hard Wiring - Installation
Topic:
Кулин&
On Apr 28, 2017 at 03:29:00

Saimonicax Posted:
Side effects of
lyrica 150mg
http://lyrica.preg
abalinhelpyou.top
Communal
...

In The Forum:
Hard Wiring - Installation
Topic:
Side effects of lyrica 150mg cax152
On Apr 27, 2017 at 20:58:11

Kennetisa Posted:
...
In The Forum:
Hard Wiring - Installation
Topic:
Crown Je sais quoi sandstein mauersteine
On Apr 27, 2017 at 19:03:24

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
iant
New Forum Member
New Forum Member


Joined: Oct 24, 2009
Posts: 1

PostPosted: Sat Oct 24, 2009 6:12 pm    Post subject: Error Code 004 will not go away. Reply with quote Back to top

This morning I started having this problem. The Vonage adaptor VDV21-VD started flashing "Vonage Register Error Code 004 unplug power connector and plug it in again".

I have tried that (even leaving it unplugged for a number of hours). Same error.

I have comcast cable, connected to a linksys WRT54G2 router. The Vonage VDV21-VD connects in to the router. This configuration has worked well at my home an office.

This is what I have tried so far:

1. Replaced the Linksys router with another one I have. Same problem.
2. Plugged the Vonage router directly into my cable modem. Same problem.
3. Reset the Vonage modem. Same problem.
4. unplugged each of the routers/modems/appliances in turn and restarted. Same problem.

My computer works plugged into the router, so I know all is well in the internet side.

One other piece of data: I can MAKE call from my phone, but I can not receive any while this error is flashing.

Any suggestions?

Ian
View user's profile Send private message
sethook
Full Forum Member
Full Forum Member


Joined: Nov 02, 2007
Posts: 63

PostPosted: Sat Oct 24, 2009 6:35 pm    Post subject: Reply with quote Back to top

If you've done the following, I would be on the phone to Vonage.....

Vonage Register Error [Code 004]
Unplug power connector and plug it in again. Wait until you see the Phone 1 icon displayed.
In order to place or receive phone calls, your V-Portal has to "register" or validate each phone line with the Vonage Network. Basically the V-Portal tells the Vonage Network that Phone Line 1 is ready to be used for phone calls.

If the V-Portal can not register Phone Line 1 with the Vonage Network, Vonage Register Error [Code 004] displays on the LCD of your V-Portal.

Here's what you can do:

Simply pull the power plug out of the back of the V-Portal, wait for 30 seconds and put it back in. After several minutes the Phone icon displays on the LCD and the V-Portal is ready for use.
If the problem still exists after you've power cycled your V-Portal, check with your ISP to see if they're blocking Voip calls.

Note that this message only applies for Phone Line 1 – see Vonage Register Error [Code 005] if the same problem occurs with Phone Line 2.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New adelasq1
New Today 3
Yesterday 7
Total 100361

Who Is On Site
Visitors 155
Members 0
Total 155


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.755
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.75 Seconds and 349 Pages In The Last 60 Seconds
The Vonage VoIP Forum