IS there a way to set the caller ID information on my Vonage account?
I contacted Vonage several years ago to inquire about this and they may have changed it by now. When ever I make a call from my Vonage device the caller ID comes up as Illinois Call and the phone number. Is there a way to out my company name where the Illinois call shows up?
No... you can search the forums and read about this. It's been asked time and time again. Currently Vonage does not have an outgoing CNAM database with customer name information. Therefore when you call someone it will only say your telephone number. Any information put in the name field is purely by the recipient phone company. There are some false truths to that statement such as phone numbers that were ported from another carrier that are still in a caller id database at some carriers.
It's been my biggest gripe, I complain to Vonage techs every couple of months but so far it isn't a hot issue for them to deal with yet.
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