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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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MedFred
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Joined: Oct 21, 2009
Posts: 2

PostPosted: Wed Oct 21, 2009 6:21 am    Post subject: Help picking an adapter/router on ebay. Reply with quote Back to top

Hello,

I am trying to add a second line and would like to purchase an adapter/router/phone on EBay.

The only functionality I am looking for is ease of configuration and call quality. I do not need a router and do not need multiple handsets.

Is there a preferred adapter/device given my above need?

Specifically, I've read bad things about the DLink and Motoroal models - not sure if the negativity is about the router end of it or the call quality / ease of configuration. Some posters have complained that one of the devices would lose all of its settings when reset. I am looking to avoid these issues.

To rephrase my question, if all that I need is ease of configuration, stability and consistently good call quality (VOIP related call quality issues are across the board and not of concern here), which devices should I avoid and/or which would be the top 2 or three choices.

Thanks,
MediocreFred.
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kdf55
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 30, 2007
Posts: 373
Location: Highland, IL

PostPosted: Wed Oct 21, 2009 7:46 am    Post subject: Reply with quote Back to top

Purchasing an adapter on EBay is not recommended. Vonage will not guarantee that the adapter can be activated. If the owner of the adapter left Vonage without paying his bill in full, the adapter cannot be activated.
Why would you want to purchase an adapter when one can be purchased through Vonage for little or no cost?
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MedFred
New Forum Member
New Forum Member


Joined: Oct 21, 2009
Posts: 2

PostPosted: Wed Oct 21, 2009 12:36 pm    Post subject: Reply with quote Back to top

Good point.

When I try to add a line on Vonage, the only adapter options I get are the VPortal (refurb), the VPortal (new) or the multi-phone system.

On ebay, I see at least a dozen other models of adapters and routers. Some of these look less expensive than the v-portal (non-refurb) option.

Also, I see others on this forum that have not had any issues with purchasing the device from EBay.

That said, is the VPortal a decent device - as far as stability, and call quality go?

Thanks.
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kdf55
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 30, 2007
Posts: 373
Location: Highland, IL

PostPosted: Wed Oct 21, 2009 12:49 pm    Post subject: Reply with quote Back to top

The V-Portal is Vonage's only option. Those other adapters are previous models that are no longer used.
I had the motorola 2442. It served me well until my internet connection got bad. Even charter's own phones were having trouble in my area. I had to get rid of Vonage because it never worked because of my crappy internet service.
One technician told me what the problem was. The internet nodes are rated for about 300 customers. The one that I was on had over 1200 customers causing constant issues. I could not be without a phone so I added a cell phone and a bluetooth device to take place of the Vonage adapter.
I would have stayed with Vonage had charter been able to fix the internet issue in a timely manner.
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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