How to connect to PBX Lucent/Avaya Partner Plus System

Posts: 1 · New Forum Member Joined: Oct 18, 2009 Posts: 1

Hello People
I am thinking of purchasing Vonage but I need to find out if it will work with my pre existing system in my office.

I have the following:

LUCENT Partner PLUS PBX SYSTEM
[B]

Analog AVAYA phones

COX INTERNET CABLE: 2 MEG UP & 2 MEG DOWN

Current configuration:

COX Cable Box----------->D-link Switch-------->Netgear Router

Now I want to use Vonage by connecting it to my analog phones and fax machine.

My questions is what do I need to do to make sure the integration with the Lucent PBX series is successful with Vonage?

How would I be able to display the phone ID on the lcd display on my analog phones?

Please need your advise and help urgently.

thanks
Tim

Posts: 4751 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4751

My advice would be to consult with the people at Vonage who deal with commercial accounts. What you're describing is too important to rely on information coming from this venue.

Posts: 172 · Posted: Mon Oct 19, 2009 2:41 pm Post subject:

It really depends on how comfortable you are with testing your PBX. It has been a really long time since I've done anything with them but I'll try to help out. Back in the Merlin days... on the main board you had inputs from your teleco. To test with your PBX you would simply unplug the RJ-11 from the telco and plug in the RJ-11 from vonage and test the line by dialing out.

I don't think Vonage will help you out because they say on their website they don't support PBX's. So you're really on your own.

Posts: 144 · Posted: Wed Oct 21, 2009 6:02 pm Post subject:

I have used Vonage for several years with a Panasonic KXT-1232 office PBX system. I have seen it used with other small PBX systems similar to the Lucent Partner.

The phone jacks on the Vonage adapter provide a standard loop-start central office line to whatever is plugged in. If your Partner system is currently connected to loop-start central office lines, then it will work if connected to Vonage. If your Partner is connected to ground-start central office lines (sometimes called PBX trunks) then it will not work unless you re-configure the Partner to work with loop-start lines.

If you are not sure, get yourself a standard single-line analog telephone set (not a Partner multi-button set). Temporarily plug it in to one of your central office lines in place of your Partner system. Pick up the handset. If you get a dial tone, you have loop-start lines. If you don't, you probably have ground-start lines and your Partner will need to be re-configured.