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taimoore
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PostPosted: Sun Oct 18, 2009 3:57 am    Post subject: How to connect to PBX Lucent/Avaya Partner Plus System Reply with quote Back to top

Hello People
I am thinking of purchasing Vonage but I need to find out if it will work with my pre existing system in my office.

I have the following:

LUCENT Partner PLUS PBX SYSTEM
[B]

Analog AVAYA phones

COX INTERNET CABLE: 2 MEG UP & 2 MEG DOWN

Current configuration:

COX Cable Box----------->D-link Switch-------->Netgear Router


Now I want to use Vonage by connecting it to my analog phones and fax machine.

My questions is what do I need to do to make sure the integration with the Lucent PBX series is successful with Vonage?

How would I be able to display the phone ID on the lcd display on my analog phones?

Please need your advise and help urgently.

thanks
Tim
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Steve48
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Posts: 4777

PostPosted: Sun Oct 18, 2009 9:54 am    Post subject: Reply with quote Back to top

My advice would be to consult with the people at Vonage who deal with commercial accounts. What you're describing is too important to rely on information coming from this venue.

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Steve Gray
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ksig
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Joined: Jul 07, 2008
Posts: 183
Location: Illinois

PostPosted: Mon Oct 19, 2009 2:41 pm    Post subject: Reply with quote Back to top

It really depends on how comfortable you are with testing your PBX. It has been a really long time since I've done anything with them but I'll try to help out. Back in the Merlin days... on the main board you had inputs from your teleco. To test with your PBX you would simply unplug the RJ-11 from the telco and plug in the RJ-11 from Vonage and test the line by dialing out.

I don't think Vonage will help you out because they say on their website they don't support PBX's. So you're really on your own.
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DLevenson
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Joined: Jun 09, 2008
Posts: 227
Location: NJ

PostPosted: Wed Oct 21, 2009 6:02 pm    Post subject: Reply with quote Back to top

I have used Vonage for several years with a Panasonic KXT-1232 office PBX system. I have seen it used with other small PBX systems similar to the Lucent Partner.

The phone jacks on the Vonage adapter provide a standard loop-start central office line to whatever is plugged in. If your Partner system is currently connected to loop-start central office lines, then it will work if connected to Vonage. If your Partner is connected to ground-start central office lines (sometimes called PBX trunks) then it will not work unless you re-configure the Partner to work with loop-start lines.

If you are not sure, get yourself a standard single-line analog telephone set (not a Partner multi-button set). Temporarily plug it in to one of your central office lines in place of your Partner system. Pick up the handset. If you get a dial tone, you have loop-start lines. If you don't, you probably have ground-start lines and your Partner will need to be re-configured.

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ajfitzer
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PostPosted: Fri Nov 27, 2009 8:23 pm    Post subject: Reply with quote Back to top

I have a home office with 2 Verizon lines I am looking to bring over to Vonage to save me some $$. Things are tighter than ever, and while I normally always kept a POTS line around, I simply do not see a value in paying $110 a month for 2 lines here in my home office. I already have a Vonage line, which I have had for the last 5 years for outgoing calls, and it runs thru a Avaya Partner ACS system here in my home office. I did all the wiring and it works like a charm. I also have a $9.95 fax line through Vonage, and I am hoping to keep that.

My question is, can I set up Call Hunt on a residential account, bring over my existing 2 Verizon numbers (essentially replacing my current Vonage number and a fax) and what are my best fax options seeing as how my current devices only has ports for 2 lines. Also, would it pay to move it over to a business account or should I keep it residential to save $$?? Any thoughts as far as running this thru my avaya partner system or anything I am missing?

Thoughts?
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