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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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JJimson
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Joined: Oct 06, 2009
Posts: 1

PostPosted: Tue Oct 06, 2009 5:19 pm    Post subject: Iphone app - prepaid seperate account? Reply with quote Back to top

Vonage,

I am a long time customer. Have been with you since your company started. I have been frustrated for some time with some of your rules. The lack of sip information is one of my biggest gripes, and I know I am not alone on that. I still stayed with Vonage because the service for the most part I was pleased with. So many of us have waited so long for an iphone app to come out only to find out that you don't allow existing customers to use their account with the application. That is really a slap in the face of all the customers who have monthly plans and have been with you for years. Please read the feedback for the app and you will see that people are really unhappy. I am telling you this because I like your company and would like to stay a customer, but if things don't change then I will be forced to switch carriers and I know a lot of other people that will as well. Vonage started as a company that was full of innovation, lately they have been the old fashioned laggard that is behind the times. There are a lot of choices out there for Voip service, I for one would like to keep mine Vonage.
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VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Tue Oct 06, 2009 5:43 pm    Post subject: Reply with quote Back to top

I am not really sure who your writing to. This forum is not part of Vonage. It is an open community of Vonage users trying to help others out but is not sponsered by Vonage at all.

Just read the top of any page on this forum.

Vonage® Voip Forum - Vonage News, Reviews And Discussion
This Site is exclusively owned & operated by 4Sight Media LLC & is no way endorsed, sponsored, provided, owned or otherwise controlled by Vonage. For official information on Vonage Services please proceed to the Vonage website at: www.vonage.com


As for your concern, as of right now, the Vonage mobile app is being treated as a separate entity. It is in no relation to a Vonage account or some sort of feature that is part of the Vonage home service. It would be in comparison to Verizon and Verizon Wireless. Not related.
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