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Ikeman Posted:
I did this last
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used a phone that...
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can''t get a dialtone using US box in UK
On Feb 09, 2012 at 17:25:55

Ikeman Posted:
I contacted Vonage
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On Feb 09, 2012 at 17:11:49

Beardy Posted:
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On Feb 09, 2012 at 10:35:05

cust2005 Posted:
I was having
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2nd). Outbound
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either: ring...
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Inbound calls going to network availability number
On Feb 03, 2012 at 10:27:48

rebus Posted:
This morning all
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Inbound calls going to network availability number
On Feb 02, 2012 at 08:39:05

salytwo Posted:
Hello, I started
my VOIP system and
I need to connect
it to out site of
my country. How...
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Topic:
how to start VOIP with Vonage
On Feb 02, 2012 at 00:13:30

Stevebo Posted:
My Comcast
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On Jan 31, 2012 at 20:55:18

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D-LINK DGL-4500 Firmware Problems - Get it fixed now!

Vonage® VoIP Forum - Vonage News, Reviews And Discussion » The Cafeteria - Any Non Vonage Topic

Author

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quilla
New Forum Member

Joined: May 21, 2009
Posts: 3

Posted: Mon Oct 05, 2009 11:13 am Post subject: D-LINK DGL-4500 Firmware Problems - Get it fixed now!

Just wanted to pass this on to people here.

If you are an owner of a D-link product with hardware/firmware problems that are still unresolved despite all your efforts to have them resolve them or if you have recently upgraded your firmware only to have your router become useless or not perform as advertised. Immediately follow the instructions below and wait for more details on a website that is being developed now to assist you with these problems.

In the meantime...you need to do the following immediately.

1). File a complaint with the Better Business Bureau at www.bbb.org (this will get an immediate response from Dlink and replacement of your router - at least for now)

2). File a complaint with the California Department of Consumer Affairs at http://www.dca.ca.gov/online_services/complaints/consumer_complaint.shtml

3). File a complaint with YOUR state's consumer affairs.

4.) File a complaint with the Federal Trade Commission at https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en

5.) File a complaint with Rippoffreport.com at http://www.ripoffreport.com/login.asp

You may use the complaint text for each one (that way it saves you loads of time). Also save your paperwork and all emails, conversations, phone records...everything! Do NOT dispose of, sell, trade or otherwise let the hardware go as this may become valuable evidence for authorities.

Your warranty status does NOT matter. Facts are if the firmware update that D-Link provided caused the damage they are liable to fix and/or repair the damage in a reasonable period of time.
More on the self help website will be announced shortly. In the meantime you need to immediately file the complaints above and SAVE EVERYTHING!

More announcements will be posted shortly with information on a self-help website designed to assist all D-Link product owners who have been affected by D-Link's faulty product updates.

Also beware!! D-link is banning anyone critical of D-link in their forums or anyone who tries to pin them down. You probably wanna check out the following two threads as well.

http://www.ispgeeks.com/wild/modules.php?name=Forums&file=viewtopic&t=2888&highlight=dlink

http://www.dslreports.com/forum/r22572439-DLink-Banning-Users-and-Deleting-Posts-Critical-Of-DLink

Good luck!

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