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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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llapi2000
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Joined: Oct 02, 2009
Posts: 2

PostPosted: Thu Oct 01, 2009 11:30 pm    Post subject: Using Vonage Device with another provider?? Reply with quote Back to top

Hello,

I am new to this forum, so please bare with me if I place questions that there might be an answer in the forums somewhere.

I have Motorola, model VT2142-VD.

Can I use this device with another provider?

I asked the other provider and they told me I can use it if Vonage did not lock it so nobody can make changes to the configurations!!!

Is this true with Vonage? Does Vonage lock its devices so they cannot be used with another provider?

Thank you in advance!
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VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Fri Oct 02, 2009 5:51 am    Post subject: Reply with quote Back to top

Yes this is true. All Vonage branded devices are locked down so that the provisioning and SIP settings are not directly accessible by the end users. This is not just to keep people from using it with other services. First and most important reason it is locked down is to prevent the tampering of provisioning settings which will break your service completely. Most people browse an interface and make random changes. If these settings were available, a small change made could prevent your device from being able to contact or authenticate to a Vonage TFTP or SIP server leaving you without service. This would be just additional support calls to Vonage.
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llapi2000
New Forum Member
New Forum Member


Joined: Oct 02, 2009
Posts: 2

PostPosted: Sun Oct 04, 2009 6:38 pm    Post subject: Reply with quote Back to top

Thank you for your info!

Is it possible to make these changes since the device is locked? Can I unlock it? If yes, how can I do that?


Thanks
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VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Sun Oct 04, 2009 6:43 pm    Post subject: Reply with quote Back to top

These types of changes can only be made by Vonage through the provisioning database which your device would then download through TFTP. It is not possible for the device to be unlocked by the end user. If it is possible, you would have to search google but I am sure there is no way for you to unlock this specific device type.
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