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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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joe80
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Joined: Oct 01, 2009
Posts: 3

PostPosted: Thu Oct 01, 2009 11:56 am    Post subject: serious vonage noob question Reply with quote Back to top

Hey guys, I'm studying in Antigua, and I purchased Vonage, so I can keep my U.S phone. But I can't seem to get it to work...

I use an internet called InstantNet. i have to type username/password to log in.. I do have a walljack and I can simply connect ethernet to my laptop and it works as well.

however, whenever I connect with Vonage, both internet and phone doesn't work. is it because i don't have a cable modem?

well my noob questions..

1. can it work without the cable modem?
2. do i need to buy a wireless router?

here is my info

1. Your location - Antigua
2. Your ISP name and type (cable, DSL, wireless etc) -wireless hotspot
3. Upload and download speeds -1mbps
4. Modem make and model -don't have one..
5. Type of Vonage adapter used -VDV21-VD
6. Setup of Network ie Modem---->Vonage Adapter-->PC


please help me! thanks in advance!
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joe80
New Forum Member
New Forum Member


Joined: Oct 01, 2009
Posts: 3

PostPosted: Thu Oct 01, 2009 3:32 pm    Post subject: Reply with quote Back to top

anybody? please help!!
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VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Thu Oct 01, 2009 6:12 pm    Post subject: Reply with quote Back to top

If you are saying that your ISP is considered a wireless hotspot and when you open a web browser, you are asked to enter your username and password, this is a web proxy authentication method. This type of authentication will only allow internet once the client(in your case, your PC) authenticates through the web proxy.

Web proxy authentication is not supported by any Vonage telephone adapters or any router you would buy in a store. Web proxy authentication is for a single client only meaning your PC.

The only possible Vonage clients that MIGHT work would be the V-Phone, softphone, or Companion since they operate on the PC itself. However, if your ISP is indeed using a web proxy, they may only allow http, https, ftp type traffic to route through their network.

You should be calling them to ask if they authenticate via a web proxy and if they allow SIP, TFTP, and RTP traffic over their network.
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joe80
New Forum Member
New Forum Member


Joined: Oct 01, 2009
Posts: 3

PostPosted: Fri Oct 02, 2009 9:20 am    Post subject: Reply with quote Back to top

ouch.. I guess I need to switch the carrier.. I already prepaid $300 for it..

well thank you so much for your detailed answer!
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