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Lvsrdoozer
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PostPosted: Tue Sep 29, 2009 3:25 pm    Post subject: Vonage on HughesNet...need test call Reply with quote Back to top

I run a large Scout Camp in a very remote location. We are looking at using Vonage and Hughes net business satellite for internet and Voip. Yes I know there are issues, done the research, but I would really like to actually talk to someone over the phone who does this. Is anyone willing to call me or give me there number and I will call them.

Thanks much for your help

Russ Enloe
SSRLV Property Manager
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kayana
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Joined: Feb 24, 2009
Posts: 13

PostPosted: Tue Sep 29, 2009 6:00 pm    Post subject: Reply with quote Back to top

run a speed test and ping test to see what kind of connection quality you have. I have seen Satillite work fine for a few people with maybe a slight delay in audio.

speedtest.net
speakeasy.net

in your command prompt box enter

ping yahoo.com -n 100

at the end you get your stats-
packets sent/ recevied and round trip time. You want packet loss to be under 3% and time not max out over 150ms or average over 150ms.

This will at least give you an idea if Vonage is possible with your ISP.
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Lvsrdoozer
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PostPosted: Tue Sep 29, 2009 6:40 pm    Post subject: Reply with quote Back to top

OK, thanks, but we are considering the use of Hughes net and Vonage and BEFORE we do either, I would like to try the Voip over sat and see how it works.

Russ
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kayana
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Joined: Feb 24, 2009
Posts: 13

PostPosted: Tue Sep 29, 2009 11:06 pm    Post subject: Reply with quote Back to top

Sorry I missed the part about thinking about using...

All I can say is see if Hughes net has a trial period where you can try it without losing money. Vonage has a 30 day Money back.

My other concern is running Voip phone for a camp might not be the best thing. If the Satellite loses signal or if weather is an issue, you will lose your Voip connection leaving you with out a phone and several children to care for. Where I live, if you care for children as a business you must have a landline. Check locally before switching Wink
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stewartta
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PostPosted: Fri Jan 01, 2010 5:49 am    Post subject: Using Vonage with HughNet Reply with quote Back to top

Russ,

I'm an engineer with Voip hw/sw experience.
I've used HughNet for many years via a MotoSAT RV dish with various Voip solutions.

I'm also a very happy, long time Vonage customer with two different Vonage ATAs under my belt. My home only has Vonage phone service (this after years of testing one Vonage line and one pots line).

The main issue with Voip via a Sat internet connection is the codec being used by the ATA and service provider (Vonage, .., ..).

The codec is software in the ATA that is responsible for encoding and decoding your voice as it is sent and received over the internet.

Codecs exist that support calls via sat internet connectionsj (not an easy task). The codec must be designed to handle longer delays that exist in sat communications and reduced bandwidth.

HughNet for additional $$$ can offer greater bandwidth.
However, they can not over come the time delays induced when network traffic must travel 25K miles up and 25K miles down from space. This is why the right codec is critical for sat communications.

The best "public" codec for this purpose (I believe) is g.729ab.
Private codecs exist that are as good or better then g.729 for this purpose. For example, HughNet can provide a softphone for big dollars per min that provides SAT phone service via your laptop using a private codec.

To use the lower cost "public" g.729 codec, your ATA and your Voip service provider (Vonage, ..., ...) must support the necessary g.729 codec.

Vonage per my limited testing does not currently support this codec or a private codec that works well over a sat connection.
Perhaps this has / will change in the future.

The Linksys ATA and Callcentric support the g.729ab codec, others may also provide this support. Using this setup, I was able to make daily calls during a one month test period from various remote locations using HughNet.

Two additional points -
1) Once you have Voip working via HughNet, calls will have approx a 3-5 sec delay from the time something is said and the time it is heard. It's not a normal phone connection.

2) HughNet restricts connection speeds when you exceed the usage allocation for the day. If you reach this limit (what Hughs calls fair use limits), calls are impossible and Internet is so slow, it was painful. It's fairly easy to go over the basic daily allocation using the phone daily, surfing the web and doing email.

These two issues caused us to leave HughNet 6 mons ago and move to a Verizon CDMA cell modem with a 4 watt amp and high gain cell ant on our rv.

I was concerned this would not work in all remote areas but so far this has not been the case. On a three week cross country trip, in remote areas, we were able to reach distant cell towers, sometimes up to 60 miles away. Most locals believed the area did not have cell service and wondered how we were able to communicate. The trip was during serious winter weather - snow, freezing rain, heavy rain and wind.

I've had issues with HughNet in bad weather, tree cover in the forest and mountains blocking the skyline. Cloud cover, wind, and rain can cause problems with your weak transmission signal reaching the bird.

You must have a clear view in the right direction. The dish must be very stable, alignment is critical. It also helps to be assigned to the right HughNet bird (91W) for the USA.

USA locations may exist where cell service is not reachable and HughNet is the only possible option. This condition is getting harder
to find with the right cell hardware. So much so, that we replaced our extensive HughNet setup with cell hardware.

Stewart
Troop 173 (many, many years ago).

Lvsrdoozer wrote:
I run a large Scout Camp in a very remote location. We are looking at using Vonage and Hughes net business satellite for internet and Voip. Yes I know there are issues, done the research, but I would really like to actually talk to someone over the phone who does this. Is anyone willing to call me or give me there number and I will call them.

Thanks much for your help

Russ Enloe
SSRLV Property Manager
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