Will AT&T disconnect DSL if Vonage takes phone number?

Posts: 2 · New Forum Member Joined: Sep 25, 2009 Posts: 2

I'm a new guy. I apologize for posting a question if it's already been posted. The search functionality leaves a bit to be desired.

I have a copper phone/DSL line that I'd like to port to Vonage. I'm worried that during the number porting process, my DSL will be disconnected too. Will AT&T disconnect my DSL if this happens?

Does anyone have knowledge and/or first hand experience on this?

Posts: 350 · Vonage Forum Evangelist Joined: Dec 04, 2005 Posts: 350

AT&T is not supposed to. That said, sometimes it does happen. Your best bet is to contact AT&T and have your DSL connection converted to dry loop first before you start the porting process.

Posts: 2 · New Forum Member Joined: Sep 25, 2009 Posts: 2

Thanks trekologer, very good input... Anyone else with experience?

Posts: 1 · New Forum Member Joined: Oct 03, 2009 Posts: 1

Just happend to my mil. I believe your service is under one "umbrella" which means if you cancel everything is gone. Like the previous poster said, though, you can request dsl -only (dry loop, naked dsl Surprised

whatever you want to call it) and then you will keep the dsl. It won't be automatic however.

Posts: 4 · New Forum Member Joined: Oct 06, 2009 Posts: 4

Just did this for a customer...the DSL MUST be gone 1st before Vonage can port the number....If you want the DSL to stay, you will have to disconnect it and then put in a dry loop DSL....Otherwise, Vonage cannot port from an active DSL line...sorry.

Dr Touchtone (but they wouldnt let me put that in so I had to settle for the shorter Dr DTMF)

Posts: 11 · Vonage Forum Associate Joined: Dec 14, 2009 Posts: 11

I have Verizon phone and DSL. Will Vonage be able to transfer my phone number without Verizon stopping my DSL that is on the same line?

Verizon advertises DSL service with phone line. So I am guessing this is a dry loop.

Posts: 352 · Posted: Mon Dec 14, 2009 1:05 pm Post subject: Re: Verizon DSl

Tcocktail wrote:

I have Verizon phone and DSL. Will Vonage be able to transfer my phone number without Verizon stopping my DSL that is on the same line?

Verizon advertises DSL service with phone line. So I am guessing this is a dry loop.

DSL with phone line is not dry loop.
Dry loop is DSL WITHOUT phone line.

Posts: 11 · Vonage Forum Associate Joined: Dec 14, 2009 Posts: 11

I stand corrected. I understand that that a phone line with no dial is a dry loop. Thanks

Posts: 227 · Posted: Tue Dec 15, 2009 2:15 am Post subject:

Tcocktail wrote:

I stand corrected. I understand that that a phone line with no dial is a dry loop. Thanks

A phone with no dial is an answer-only phone. A telephone line with no dial-tone on it is a dry loop. Such a line may have DSL, and is sometimes called "naked DSL" service.