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mnr602
New Forum Member
New Forum Member


Joined: Jan 20, 2005
Posts: 5

PostPosted: Thu Jan 20, 2005 7:14 pm    Post subject: New Member - My Observations Reply with quote Back to top

Went to Bestbuy and bought the Linksys PAP2 around 10am for $59 and bought a uniden 5.8ghz phone cordless phone which says on the box wi-fi friendly. Phone $37 at wal-mart.

Took the mac address off the box and signed up while at work (took less than 5 minutes). No activation fees, said first charge would be $16 for the 500 minute plan. Got home at 5pm hooked the pap2 to my linksys wrv54g router. Plugged the phone jack into the back of the pap2 and had a dial tone. Couldn't have been easier.

OBSERVATIONS:

1. Sound quality- couldn't tell the difference from my regular phone (honest) I was nervous because quality is a relative term but I figured with all the moneybag guarantees I couldn't get hurt, just inconvienced.

2. I live in Georgia all my family lives in NY, got a NY area code and called everyone and gave them the local number. Now all my relatives can call me as a local call.

3. Where I live in Georgia doesn't have local numbers available, no matter all you need is a broadband connection, in my case have Comcast (formerly @home)

DISLIKES:

While minor, the rebates at Bestbuy don't tell you (until you get the receipt) that you won't get the rebate check until 90 days of service. And that once you cut the UPC you can't return the product for any reason. Yet you have to maintain everything to send back within the 30days $ back guar. So I will wait to test the system for 30 days before I give up all my rights of return.
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jockey
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 26, 2004
Posts: 89
Location: Upstate New York

PostPosted: Fri Jan 21, 2005 11:48 am    Post subject: Reply with quote Back to top

Not that you want to hear this but from all the posts I have read it appears that you are better getting the equiptment directly from Vonage. Sure you may have to wait a few extra days but if there is a problem it is Vonage's problem. If you go out and buy the equipment retail then it becomes your problem if there is a problem. I know that there is no "activation fee" if you buy it retail but I don't think the rebate covers the full purchase (activation fee VS. money out of pocket, sounds like a wash to me).

Anyway it is a great service after you get the initial kinks worked out.

Just my .02
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EnJaNir
Full Forum Member
Full Forum Member


Joined: Jan 18, 2005
Posts: 62
Location: 61114

PostPosted: Fri Jan 21, 2005 12:38 pm    Post subject: Reply with quote Back to top

I am also a new user. It has been 3 days now I believe and I also purchased retail.

PAP2 adapter from Best Buy $59.99 with tax roughly $65
Rebates: 1 for $9.99 and 1 for $50.00
First bill from Vonage: $27.64

To me it was the wise choice. Yes they will not help so to speak because it was not purchased through directly from Vonage. But with the available rebates to me it was a wiser choice.

I also am waiting it out a bit before I send in the rebates in case I need to return/exchange my pap2 but I have had ZERO issues with call quality after digging through Best Buy's shelf of adapters for one with the lastest serial number.
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MikeySoft
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 22, 2004
Posts: 21
Location: Boston, MA

PostPosted: Fri Jan 21, 2005 2:18 pm    Post subject: Reply with quote Back to top

So it looks like there is no activation fees when you go retail.
I called and email Vonage last month and asked. Both replies said I had to pay the $30.00 activation fee for retail or direct from Vonage. I decided to go direct from Vonage because of this. If they told me there was no activation fee with retail, I would have gone retail!

_________________
ISP: Comcast, near Boston
http://home.comcast.net/~m.mikeysoft/fex.html
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mnr602
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Joined: Jan 20, 2005
Posts: 5

PostPosted: Fri Jan 21, 2005 5:59 pm    Post subject: Reply with quote Back to top

I would have ordered from Vonage, but two reasons.

1. Bestbuy reward zone certificates knocked $10 off the price
2. Bestbuy reward zone 25,000 point bonus
3. If it didn't work you pay postage for equipment back
4. I have the patience of a "gnat on crack" and couldn't wait 5 days for equip
5. My first bill when signing up showed no activation fees
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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