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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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bvin2k
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Joined: Dec 02, 2007
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PostPosted: Sat Sep 05, 2009 12:27 pm    Post subject: Poor voice call in India call Reply with quote Back to top

I recently moved to Vonage world plan. Since then whenever I call India my voice is not heard at the other end. I can hear their voice but my voice is totally broken. I called Vonage customer care but of no use. They did usual troubleshooting which didn't helped.
Does anybody had faced this problem ?

Thanks
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jose1234
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PostPosted: Sun Sep 06, 2009 8:44 am    Post subject: Reply with quote Back to top

Yes I have the same issue.I moved to Vonage 5 days ago , Calls made during first 2 days was great not issues. But from 3rd day trouble started. People at the other end cannot hear me or voice is breaking. I can hear them w/o any issue. This is only calls made to India. called other countries and have no issues.

I called Vonage and they created a ticket and told me that their technical team will look into it and will have a resolution by end of Tuesday !

Thanks
Jose
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cds
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PostPosted: Sun Sep 06, 2009 4:14 pm    Post subject: same problem Reply with quote Back to top

We also have same problem when calling India. It's HORRIBLE voice quality and we can hear other person loud and clear, but they cannot hear us.

We also went through lots of settings but no luck. I was told to change the voice quality settings in Bandwidth Saver option in portal to low. I changed, but no difference. Tried all other quality options. I have 18mbps Comcast line and I have Vonage hooked up directly to Comcast Modem.

Also tried QOS settings in V-portal but same issue. My other friends also bought same device and all having these issues. We all are thinking of returning Vonage and going back to Packet8.

Eventhough Vonage provides free india calling, quality is so poor that it's better to pay some cents per call and use Reliance or Raza.
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bakwas
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Joined: Jan 14, 2008
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PostPosted: Sun Sep 06, 2009 9:49 pm    Post subject: Vonage tech says its issues with BSNL VOIP servers in India Reply with quote Back to top

So, I am having the same issue as well. I called Vonage tech support and happened to get an Indian techie. He diagnosed the issue by tracing my calls on a Vonage test server. What we noticed is that calls dialed to a BSNL line in India is having issues. Calls made to non-BSNL lines ( we mainly tried mobile numbers across the country - TN, Gujarat etc.) were successful. The Vonage techie seems to think this has to do with the large volume of calls routed through BSNL Voip servers to BSNL land-line numbers. Most numbers in India that start with a 2 are BSNL numbers.

I would appreciate it if you would also try the same and write back on this post if you are experiencing success on non_BSNL #'s
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cds
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PostPosted: Sun Sep 06, 2009 10:49 pm    Post subject: problem Reply with quote Back to top

Our most of the phone calls were to Vodaphone(Hutch), Idea mobile phones only. very few of them were made to BSNL and Reliance land lines but still all having issues.

One thing I noticed is, if you call in non-peak time, for example at 11pm Sunday night, your calls will work fine. Still you have 2-3 seconds silence every 2-3 minutes in a call and I could never figure out why we get that silence.

I will post some more tomorrow. If there is an issue with BSNL in peak time, why Reliance Global call and Raza works fine??
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bakwas
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PostPosted: Mon Sep 07, 2009 2:58 pm    Post subject: Reply with quote Back to top

cds - good question. I asked the Vonage techie the same question. He repsonded saying that Reliance, Raza, GTalk etc use PSTN lines for routing their calls and do not use Voip servers in India. Not sure how far that is true, but thats what the VT claimed.
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jose1234
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PostPosted: Mon Sep 07, 2009 7:44 pm    Post subject: Reply with quote Back to top

So I dont think this issue will get fixed soon .. Better to cancel and go back to Reliance even though it is little expensive ..

Thanks
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JigneshATL
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Joined: Sep 11, 2009
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PostPosted: Fri Sep 11, 2009 2:34 pm    Post subject: vonage's trick to show more subscribers to sell the shares Reply with quote Back to top

jose1234 wrote:
So I dont think this issue will get fixed soon .. Better to cancel and go back to Reliance even though it is little expensive ..

Thanks



I guess this entire world call plan for 25$ is a carrot to get more folks to sign up and then display the same in terms of stock trading of Vonage stocks. now that they realized that they burnt their pocket providing unlimited calls to India; they are making it difficult to talk to India.

bad business practice overall. might as well have a lmited minutes if the corp can't afford unlimited calls to India
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bvin2k
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PostPosted: Fri Sep 11, 2009 8:47 pm    Post subject: Re: Vonage tech says its issues with BSNL VOIP servers in In Reply with quote Back to top

bakwas wrote:
So, I am having the same issue as well. I called Vonage tech support and happened to get an Indian techie. He diagnosed the issue by tracing my calls on a Vonage test server. What we noticed is that calls dialed to a BSNL line in India is having issues. Calls made to non-BSNL lines ( we mainly tried mobile numbers across the country - TN, Gujarat etc.) were successful. The Vonage techie seems to think this has to do with the large volume of calls routed through BSNL Voip servers to BSNL land-line numbers. Most numbers in India that start with a 2 are BSNL numbers.

I would appreciate it if you would also try the same and write back on this post if you are experiencing success on non_BSNL #'s


I tried calling BSNL, Reliance network, IDEA, AIRTEL and all were same. Vonage is just fooling us. 7 days back they told me that this is a known issue and their engineers are working on it. According to them it should have been fixed in 48 hours. But till date there is no improvement.
I have 3 other friends of mine using this world plan. Surprisingly for them it works fine.
I am totally frustrated with this service and I think I should just switch over to some other service.
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lod03
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Joined: Sep 12, 2009
Posts: 1

PostPosted: Sat Sep 12, 2009 12:29 am    Post subject: voice Reply with quote Back to top

Hi, lots of bad feedback for calling india. i just got my adapter today connected it called punjab and delhi and voice quality was excellent
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

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