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love2get
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PostPosted: Fri Aug 21, 2009 1:52 pm    Post subject: 2 Questions about Unlimited World Plan Reply with quote Back to top

I am thinking of going for the World Unlimited Plan. Can somebody answer these questions?

1. Fair Use
I currently use about 1000 minutes / month of local (USA) calling from my provider, and another 3000 minutes / month for calling India from another provider. If I switch to Vonage, will this be considered fair use?

2. International Forwarding
I frequently travel between USA and India. If I forward my USA calls to my India mobile number (Whenever I am in India), is it still covered under the "Unlimited" plan and hence free for me?
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trekologer
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PostPosted: Fri Aug 21, 2009 6:18 pm    Post subject: Reply with quote Back to top

The terms of service define usage inconsistent with residential usage as "[m]ore than 5,000 minutes per line per month for unlimited residential calling". So you should be fine.

Calls that are forwarded are billed at the rate that would be charged if you called the number forwarding to. So if its included in the plan, there would be no additional charge.
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mrcamp
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PostPosted: Mon Aug 24, 2009 7:03 am    Post subject: Re: 2 Questions about Unlimited World Plan Reply with quote Back to top

I do not think the plan includes calls to Mobiles in India. It will include calls to mobiles in countries like Canada, USA, or any countries that charge for incoming calls.

love2get wrote:
I am thinking of going for the World Unlimited Plan. Can somebody answer these questions?

2. International Forwarding
I frequently travel between USA and India. If I forward my USA calls to my India mobile number (Whenever I am in India), is it still covered under the "Unlimited" plan and hence free for me?
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tdigi
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PostPosted: Mon Aug 24, 2009 7:33 am    Post subject: Re: 2 Questions about Unlimited World Plan Reply with quote Back to top

mrcamp wrote:
I do not think the plan includes calls to Mobiles in India. It will include calls to mobiles in countries like Canada, USA, or any countries that charge for incoming calls.


This is not true. The world plan includes calls to mobile and landlines in India.
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mrcamp
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PostPosted: Mon Aug 24, 2009 7:42 am    Post subject: Re: 2 Questions about Unlimited World Plan Reply with quote Back to top

Okay. May be incoming calls to mobiles in India are not free then. If they are free, I expect Vonage to change that very quickly.

tdigi wrote:
mrcamp wrote:
I do not think the plan includes calls to Mobiles in India. It will include calls to mobiles in countries like Canada, USA, or any countries that charge for incoming calls.


This is not true. The world plan includes calls to mobile and landlines in India.
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ed56
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PostPosted: Mon Aug 24, 2009 5:30 pm    Post subject: Reply with quote Back to top

Looks like mobile in India is included, at least accorindg to Vonage's web site, per below:

Countries and territories included in Vonage World**
Andorra
Argentina
Australia
Austria
Bahamas*
Bahrain
Belgium
Brazil
Brunei*
Bulgaria
Canada*
Chile
China*
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Dominican RepublicEstonia
Finland
France
Georgia
Germany
Greece
Guadeloupe
Guam*
Hong Kong*
Hungary
Iceland
India*
Iraq
Ireland
Israel
Italy
Japan
Jordan
KenyaLatvia
Luxembourg
Macedonia, Republic of
Macau*
Malaysia*
Malta
Mexico
Monaco
Netherlands
New Zealand
Norway
Peru
Poland
Portugal
Puerto Rico*
Romania
Russia
Saipan*
San Marino*Singapore*
Slovakia
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand*
Turkey
United Kingdom
United States*
U.S. Virgin Islands*
Venezuela
Zambia

*Calls to cellular phones included
**All calls to landline phones included. Calls to cell phones may be included depending on destination. Subject to change. Excludes certain call types such as calls to non-geographic and premium numbers

Checking the page:
http://www.vonage.com/international_per-minute_rates//
It also shows free under the World Plan

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tdigi
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PostPosted: Mon Aug 24, 2009 7:46 pm    Post subject: Re: 2 Questions about Unlimited World Plan Reply with quote Back to top

mrcamp wrote:
Okay. May be incoming calls to mobiles in India are not free then. If they are free, I expect Vonage to change that very quickly.

Incoming calls to mobiles in India are also free.
Let's see how long Vonage can sustain the world plan. Why do you expect Vonage to change this...you don't think their system will be able to handle all the traffic? Or any other legal problems?
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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