Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
chadzy1 Posted:
Hot galleries,
thousands new
daily. http://sim
psons.porn.xblogne
twork.com/?nadia
...

In The Forum:
Vonage
Topic:
Hardcore Galleries with hot Hardcore photos
On Nov 25, 2020 at 20:23:52

nelsonpx2 Posted:
Sexy teen photo
galleries http://
clearbedbugs.bests
exyblog.com/?tracy
...

In The Forum:
Vonage
Topic:
New project started to be available today, check it out
On Nov 16, 2020 at 03:38:26

albertohh4 Posted:
Sexy teen photo
galleries http://
crisiscoreporn.ins
takink.com/?regina
...

In The Forum:
Hard Wiring - Installation
Topic:
Enjoy our scandal amateur galleries that looks incredibly di
On Nov 07, 2020 at 04:19:53

tracycb4 Posted:
Sexy photo
galleries, daily
updated
collections http:
//freelesbianpics.
damselsandporn.xbl
ognetwork.
...

In The Forum:
Vonage
Topic:
Teen Girls Pussy Pics. Hot galleries
On Oct 08, 2020 at 00:00:32

aaronoo69 Posted:
Dirty Porn Photos,
daily updated
galleries http://
freesexgaysex.inst
akink.com/?marilyn
...

In The Forum:
Vonage
Topic:
Teen Girls Pussy Pics. Hot galleries
On Oct 06, 2020 at 19:49:03

jessietq16 Posted:
Free Porn
Galleries - Hot
Sex
Pictures http://f
reepronimage.allpr
oblog.com/?aliza
...

In The Forum:
Hard Wiring - Installation
Topic:
New project started to be available today, check it out
On Oct 06, 2020 at 08:50:37

amparoio11 Posted:
New project
started to be
available today,
check it
out http://gaytee
nporn.allproblog.c
om/?jayde
...

In The Forum:
Hard Wiring - Installation
Topic:
Nude Sex Pics, Sexy Naked Women, Hot Girls Porn
On Sep 28, 2020 at 06:55:12

willieri18 Posted:
Sexy pictures each
day http://free3d
porn.dancortesepor
n.fetlifeblog.com/
?tamara
...

In The Forum:
Vonage
Topic:
Dirty Porn Photos, daily updated galleries
On Sep 11, 2020 at 22:07:24

kaseyob18 Posted:
Best Nude
Playmates &
Centerfolds,
Beautiful
galleries daily
updates http://po
rngetsborig.energ
...

In The Forum:
Hard Wiring - Installation
Topic:
Daily updated super sexy photo galleries
On Sep 06, 2020 at 17:48:05

brianazv2 Posted:
Hot teen
pics http://freeg
irlporn.bestsexybl
og.com/?april
free ipod
...

In The Forum:
Hard Wiring - Installation
Topic:
New super hot photo galleries, daily updated collections
On Aug 21, 2020 at 00:14:50


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
mathey
New Forum Member
New Forum Member


Joined: Aug 16, 2009
Posts: 4

PostPosted: Sun Aug 16, 2009 11:56 am    Post subject: Not receiving calls from one person Reply with quote Back to top

1. Westminster, MD
2. Comcast cable
3. 4.01mbps down/1.18mbps up via Speedtest.net
4. VDV21-VD
6. Modem>Vonage Adapter>Router>PC

7. I have one person who cannot call us from their landline. They said it just rings continually, never being picked by even the Vonage voicemail system (and obviously not by our answering machine either) I checked our account settings to see if we had blocked them somehow, but didn't see anything. As far as we know, no one else has had an issue reaching us. We have had Vonage service for about 6 months now.

8. Voip Test: would not load or run
View user's profile Send private message
DLevenson
Vonage Forum Master
Vonage Forum Master


Joined: Jun 09, 2008
Posts: 227
Location: NJ

PostPosted: Sun Aug 16, 2009 12:57 pm    Post subject: Reply with quote Back to top

It would be useful to know what location the unsuccessful caller is calling from (city, state) and what local carrier or long distance company they are using. It would also be interesting to know whether or not the same caller has had trouble reaching any others.

_________________
Dave Levenson, NJ
View user's profile Send private message Visit poster's website
VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Mon Aug 17, 2009 5:36 am    Post subject: Reply with quote Back to top

"I know since Vonage is still considered the new kid on the block so the problem has to be with Vonage. It can't be with the conventional phone company placing the call that has been around forever." This is just how most people perceive it.

In scenarios where a specific caller cannot reach the destination, the problem is usually not on the receiving side. This issue is can caused by a few things.

1) The originating carrier routing to the incorrect LRN(Location Routing Number) and would most normally be seen after an LNP was completed.

2) A carrier interconnect being broken between the originating carrier, the underlying carrier, and Vonage's partner carrier that has your number built into their switch.

3) The originating carrier is a small mom and pop entity and does not want to pay toll charges to route the call to the current LRN. This happens to be a regulatory issue that goes to the FCC.

The easiest and just about the only way to resolve the issue is the caller has to contact their own provider since they are the ones not properly routing the call. All they have to tell their provider is they cannot complete the call through them while everyone else they know with other services can. They can even prove to them the call completes by using their own cell phone.
View user's profile Send private message
mathey
New Forum Member
New Forum Member


Joined: Aug 16, 2009
Posts: 4

PostPosted: Tue Aug 18, 2009 11:42 am    Post subject: Reply with quote Back to top

sorry for the delay - they were away for a few days...

they are located 18 miles from us...and use Verizon as the carrier and LD as well.

so they need to contact verizon about this?

i'm guessing i'd have to take care of next time i'm there...they are "technically challenged".
View user's profile Send private message
VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Tue Aug 18, 2009 12:47 pm    Post subject: Reply with quote Back to top

If that is what you have to do, then yes, you would need to contact Verizon. In the past prior to Vonage and Voip, if you had a problem calling a number, you would dial the operator for help. You didn't contact the person you were calling's service provider.

Somehow that has changed and people just automatically contact Vonage whether the issue is inbound or outbound calling. Guess because it's a new technology and a new carrier they have to be the point of failure.

The biggest problem with call completion did not start with Voip but with the ability to port phone numbers between carriers. After an LNP completes, some originating carrier will still route to the old LRN which locates the switch the phone number resides on. In essence it would be the same thing as moving your checking account number from one bank to another and keeping the same account number. Yet the routing number changed and you still have a company trying to route to the old routing number where there is no account.
View user's profile Send private message
mathey
New Forum Member
New Forum Member


Joined: Aug 16, 2009
Posts: 4

PostPosted: Thu Aug 20, 2009 8:46 am    Post subject: Reply with quote Back to top

just found out today another person can't call in to us...they are also 18 miles away, but in a differnet town...so i'd venture to guess that there have been others as well, just that we don't know about them.

My wife also mentioned calls are cutting out mid stream...

sheesh
View user's profile Send private message
VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Thu Aug 20, 2009 9:20 am    Post subject: Reply with quote Back to top

Most likely the other person who cannot reach you is also a Verzion customer who is on the same switch.

Calls cutting out midstream is typical symptom of packet loss which could be caused by modem, router, or the internet. You would need to run continuous diagnostic tests to isolate root cause. This nature is part of Voip.
View user's profile Send private message
mathey
New Forum Member
New Forum Member


Joined: Aug 16, 2009
Posts: 4

PostPosted: Thu Aug 20, 2009 9:36 am    Post subject: Reply with quote Back to top

is this something I can contact Verizon about? or would each individual user need to do this...
View user's profile Send private message
VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Thu Aug 20, 2009 9:51 am    Post subject: Reply with quote Back to top

If both callers are both with Verizon in that local calling area, only one caller needs to open a trouble ticket with Verizon. If they fix the routing problem correctly, it would fix it for all callers in that area.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.33 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum