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jjatsk Posted:
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Pman Posted:
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jbugz67 Posted:
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RichardPi Posted:
Hello, does
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achow26 Posted:
BrettaMan, I am
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alicesmith Posted:
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ccvon
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PostPosted: Thu Aug 13, 2009 11:24 am    Post subject: CISCO CP-7920 Cordless Wifi Voip Wireless IP Phone Reply with quote Back to top

CISCO CP-7920 Cordless Wifi Voip Wireless IP Phone - can I use this phone with my Vonage subscription? If so what do I need to do to activate it or, get it to work? Tnak you and a response would be appreciated.
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PostPosted: Thu Aug 13, 2009 9:39 pm    Post subject: Reply with quote Back to top

You cannot use it with a normal Vonage account since Vonage does not provision 3rd party hardware or software for use on their network. You could use it with a softphone line but it would defeat the purpose of saving money since you would need to pay for a regular rate plan($24.99 Unlimited or $17.99 Basic) whick comes with a phone number on a Vonage issued device.

Then once you have an account open, you can add a softphone line to your account for an additional $9.99 a month. This softphoine line could be configured on your Cisco phone. The downside is the softphone line only has 500 outgoing minutes a month and then you have to pay overage plus you would be paying for another number that resides on the Vonage issued device. The other issue is Vonage would not assist you with the configuration of your phone or support it since it is not their hardware.

Softphone lines are the only lines where the SIP credentials are released to the end user. Without these credentials, you would not be able to register a phone number with the Vonage proxy and therefore could not place or receive calls.
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George59
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PostPosted: Mon Aug 17, 2009 5:48 pm    Post subject: Reply with quote Back to top

I am not the poster of the original question but I have a follow up question:

Did you mean, that this Cisco Voip phone by itself, without any gateway/router would need a softphone subscription, but if you have a for e.g. $2000 worth Voip Cisco equipment that wouldn't work without the softphone subscription?

The point is not the dollar amount but the technical aspect.

So, for example can I use a cisco or aastra Voip phone with Vonage if I replace the Vonage V-portal with a Cisco or Aastra Voip "portal" without subscribing to the softphone service?
(Of course, in this case I am assuming that configuring the cisco or aastra Voip portal is my responsibility, but I would still need the configuration info for this task.)
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PostPosted: Mon Aug 17, 2009 6:59 pm    Post subject: Reply with quote Back to top

The way Voip works is that a SIP client, in this case the Cisco IP phone must register with a proxy server of the Voip provider, in this case being Vonage.

To register with a Vonage proxy server, the SIP client must have a proxy server hostname / address, a username(the 11 digit phone number), and the SIP password. All of which can be obtained with the exception of the SIP password. The SIP password is unique for each phone number and is only provided to the customer on a softphone line as that is needed to log into the Vonage softphone client.

On a standard Vonage line(unlimited $24.99 or Basic $17.99) which comes part of a device which Vonage ships, these credentials are automatically provisioned to the device by Vonage and are not available to the customer. So using 3rd party Voip clients cannot be used unless you are purchasing the additional softphone line.

In your case, you could not replace a Vonage device such as the V-Portal since it would not have any provisioning for Vonage and Vonage does not provision 3rd party hardware to their network nor offer any support for it. This is why the only method of using 3rd party hardware of software is with the additional softphone line where the SIP password is provided to you but you would still be responsible for setting it up and could not contact Vonage for any support on it.

If you want to use your own SIP client on an Unlimited type of rate plan, you would need to subscribe to a Voip provider that allows BYOD (Bring Your Own Device) which Vonage does not.

And one last thing, the phones you have been mentioning on the other post, Aastra 9417CW and 9120 are not IP SIP phones. They are normal analog phones that would connect to the FXS ports on the Vonage telephone adapter (V-Portal / VDV21).
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PostPosted: Mon Aug 17, 2009 7:26 pm    Post subject: Reply with quote Back to top

Thanks for my "aha!" moment of this day. Now, I get it. And thanks for pointing out the Aastra analog phones not being Voip phones, I knew that, I was just impressed with you "covering all the bases".

The story in a nut shell is, that I am a computer consultant, starting up my own home based business and this is why I needed a 2nd phone line and decided to go with Vonage and I am about to get an Aastra 9120 for this purpose.

On the other hand although I am in the IT business for 17 years I am new to Voip and while I was looking for an analog phone solution I got the idea of maybe I should set up a "generic" Voip phone at home maybe with some Linksys/Cisco or Aastra stuff, so that I can use that to learn Voip.

So, this is why I got interested in this specific post.

From this angle it is not a good news, that I cannot use my Vonage account for learning Voip (imho. Vonage should encourage folks like me to use and learn Voip on its network, so that the new generation of Voip consultants will bring their own clients to Vonage too).

So now I'm going to find out if it's feasible to set up a "simple" Voip phone system in my home from a reasonable amount, if I cannot, I will postpone that idea for a while anyway.
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PostPosted: Mon Aug 17, 2009 8:03 pm    Post subject: Reply with quote Back to top

Quote:
From this angle it is not a good news, that I cannot use my Vonage account for learning Voip (imho. Vonage should encourage folks like me to use and learn Voip on its network, so that the new generation of Voip consultants will bring their own clients to Vonage too).


There are 2 reasons why this is not possible and why Vonage cannot permit this on their network.

1) With the SIP password released to the end user, there is nothing stopping someone from setting up multiple phone systems around the globe and multiple people making unlimited phone calls on a single phone number. While this could cause call setup failures for the end user due to leap frogging registrations between IP addresses using the same phone number, it is possible to have a phone number in different locations that will work intermittently. This is why it is done on the 500 minute softphone plan since it is rated. If you go over 500 minutes, your paying for each additional minute used. It wouldn't work out well for Vonage if this were Unlimited.

2) No way to support and test 3rd party SIP clients. While RFC 3261 compliance is important, there may be some things changed by a specific Voip provider, Vonage, that could cause interoperability between SIP proxy code and SIP clients. So in order to control these issues, all Vonage SIP devices are built by Vendors to Vonage's requirements. When things do not operate well together, the Vendors can build a new firmware base which can be deployed by Vonage's provisioning system. Vonage Call Processing developers can also modify proxy code if needed to work with the Vonage SIP clients. These are things that could not be done if every single user brought their own flavor of SIP client.

Think of it like purchasing a new Dell machine with Windows XP on it and once getting it, you decide to install a Fedora Core distribution. Just because the machine you purchased had an Ubuntu option does not mean it will work with Fedora. Now you call Dell support but they cannot help you because you bought it with Windows XP and thier Linux support would only offer to assist if you ran Ubuntu.

The point is that just because the 3rd party device is a SIP client, it may need certain configurations that Vonage would not be able to provide you since it is not tested or supported. On top of that, if it had a header in a SIP message that caused a problem for the proxy, you would sit without service because it didn't work and expect to be credited for the time your service was out.

So these are a few reasons why BYOD is not going to be on on Vonage's menu any time soon.
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PostPosted: Mon Aug 17, 2009 8:39 pm    Post subject: Reply with quote Back to top

Got it.
I also realized from your answer, that it's better not use the navel-cord of your own business to the outside world for learning and testing Voip, because loosing a client for not receiving or returning their call on time would just wouldn't worth it.

Thank you very much!
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