Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Garryfirea Posted:
There are a
sprinkling
singular reasons
why someone may
hand-picked to
clean
...

In The Forum:
Vonage
Topic:
letting malowanie dachu krakow
On Jun 24, 2017 at 23:48:53

Garryfirea Posted:
...
In The Forum:
Vonage
Topic:
take control of czyszczenie dachow slask
On Jun 24, 2017 at 23:47:47

Sobfrody Posted:
The lawsuit says
West’s lawyers
acknowledged the
sampling happened
when they
...

In The Forum:
Vonage
Topic:
Kanye West Joins Huge Sean At Powerhouse 2016, Performs &quo
On Jun 24, 2017 at 11:05:31

RobertBag Posted:
http://www.gagprin
cess.com/this-sass
y-dog-doesnt-waste
-time-this-summer/
...

In The Forum:
Vonage
Topic:
Evolutions Of Famous Actors And Characters
On Jun 24, 2017 at 06:40:00

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Sobfrody Posted:
The fancy footwear
additional a touch
of glamour to the
laid back outfit,
consisting
...

In The Forum:
Hard Wiring - Installation
Topic:
Kylie Jenner Ditches Bra in Oversized T-Shirt Look, Rocks Co
On Jun 24, 2017 at 03:10:25

Sobfrody Posted:
In addition, she
snapped her
outfit, which was
dark, brooding and
plain spooky
...

In The Forum:
Hard Wiring - Installation
Topic:
Kris Jenner Once Referred to as Marcia Clark About Seei
On Jun 23, 2017 at 23:12:38

Sobfrody Posted:
Just weeks after
she was held up at
gunpoint in her
Paris hotel area,
Kim Kardashian
...

In The Forum:
Vonage
Topic:
Every outfit Kylie Jenner wore at New York Fashion Week 2016
On Jun 23, 2017 at 17:49:05

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
dan5150
New Forum Member
New Forum Member


Joined: Aug 08, 2009
Posts: 4

PostPosted: Sat Aug 08, 2009 8:38 am    Post subject: Dropped calls/audio Reply with quote Back to top

I'm in the process of switching back to a land line but thought I'd check on here first before I do.

When I'm talking to someone they often tell me my voice disappears for a few seconds. Other times the call is simply dropped. One of the two happens every single time. I've tested my internet speed and have adjusted my Vonage settings to no avail. A friend who has Vonage said they have the same problem and just don't use that phone because of this.

Anyone have any ideas?

If not I'm just going to switch back to my old Verizon landline. It's a couple bucks more expensive but, at least, reliable.
View user's profile Send private message
VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Sat Aug 08, 2009 12:26 pm    Post subject: Reply with quote Back to top

Your experiencing periods of packet loss. It goes with the territory. The internet is far from a perfected technology and Voip runs on top of it. What most people do not understand is that running Voip and bandwidth tests do not come close to providing any concrete data. What you run this minute may be different 2 minutes later. And these tests only run between you and some random server. They are not running from you and to the actual end point, a Vonage Media Relay which means the paths across the internet are not the same as what you are testing.

It's like driving on the highway doing 65 mile an hour with clear sailing until you hit a bottleneck due to an accident ahead. That is pretty much how the internet is. You could be sending and receiving all your packets in real time with out issues but then there might be a bottleneck which cause the packets to be lost.

Since Voip is a streaming real time service, lost packets are not recent like with data protocols such as HTTP(web browsing). Imagine talking to someone and packets got lost but then they were resent. You would have bits and pieces of words just poppiing up all over your conversation.
View user's profile Send private message
dan5150
New Forum Member
New Forum Member


Joined: Aug 08, 2009
Posts: 4

PostPosted: Sun Aug 09, 2009 3:58 pm    Post subject: Reply with quote Back to top

Great info and it certainly makes sense. But how do I fix it?

I'll be talking and the other person will suddenly say, "Hello? Where'd you go?" And then I'll come back a few seconds later. I've tested it and my voice usually doesn't go away for more than 10 seconds... but that's 10 agonizing seconds and certainly not worth the $8/month I save with Vonage.

Thoughts?

Thanks so much for the feedback!
View user's profile Send private message
whatumean
Vonage Forum Master
Vonage Forum Master


Joined: Apr 09, 2007
Posts: 168

PostPosted: Sun Aug 09, 2009 7:28 pm    Post subject: Reply with quote Back to top

Go ahead and post according to the sticky about "what to post when having technical trouble with Vonage". Things like network setup and the line tests should add some value to any assistance.
View user's profile Send private message
kdf55
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 30, 2007
Posts: 373
Location: Highland, IL

PostPosted: Mon Aug 10, 2009 7:46 am    Post subject: Reply with quote Back to top

dan5150 wrote:
Great info and it certainly makes sense. But how do I fix it?

I'll be talking and the other person will suddenly say, "Hello? Where'd you go?" And then I'll come back a few seconds later. I've tested it and my voice usually doesn't go away for more than 10 seconds... but that's 10 agonizing seconds and certainly not worth the $8/month I save with Vonage.

Thoughts?

Thanks so much for the feedback!

When I had that problem, it was my internet service that was the problem. There was a bad node in the area that caused momentary drops. If you can log into your cable modem, check the log for errors. If they are frequent, call your ISP.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New luzhz4
New Today 5
Yesterday 16
Total 100927

Who Is On Site
Visitors 156
Members 0
Total 156


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 2.44 Seconds and 288 Pages In The Last 60 Seconds
The Vonage VoIP Forum