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RyanB615
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PostPosted: Sat Aug 08, 2009 7:48 am    Post subject: Vonage VDV21-VD Liimted or no connectivity? Reply with quote Back to top

[font=Arial] [/font]
Okay I started having this problem today. At first I though it was my internet connection but it was fine. If I connect my internet directly to my laptop it works fine but if its connected to my Vonage device I get this limited or no connection thing on my screen. Then it says on the Vonage screen either Error code 2 or Error code 1. I have no idea what to do? I can't call to the states because I'm out here in the Philippines. Any help will be greatly appreciated. Thank you.
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PostPosted: Tue Aug 03, 2010 10:54 am    Post subject: Reply with quote Back to top

Check the Ethernet jack on the back of the Vonage, make sure the LAN cable is secure, you should hear a nice "click" when u plug in the Ethernet cable and also make sure that the Ethernet ports are not damaged, try moving the cable up/down gently where it connects to the Vonage box once its plugged in to see if the error goes away, if it does then the ports may be broken.
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