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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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quiet
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Joined: Aug 04, 2009
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PostPosted: Mon Aug 03, 2009 7:23 pm    Post subject: Please help with greeting schedules Reply with quote Back to top

I'm fairly new to Vonage and have can't find a way to setup Voice mail for my business.
I have recorded a normal greeting (#1) and an after- hours greeting (#2) . I wish to get this system to play greeting #1 between 10:00AM and 7:00PM and #2 between 7:01PM and 9:59AM, but i can't seem to get it done. Every option I've tried does not allow me to put in my own start time and defaults to midnight and whatever end time i enter. The greeting interrupt feature only allows me to interrupt the greeting for a specific day which means that i must set this up daily.
Can anyone point me in the right direction or advise if this can or can't be done.

Thanks for your time.

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sjack
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PostPosted: Tue Aug 04, 2009 10:29 am    Post subject: Reply with quote Back to top

Hello,
i believe you can assign a different greeting for each day of the week or an specific day of the year, but you can't configure it in a per hour period.

Cheers
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quiet
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PostPosted: Tue Aug 04, 2009 10:41 am    Post subject: Reply with quote Back to top

sjack wrote:
Hello,
i believe you can assign a different greeting for each day of the week or an specific day of the year, but you can't configure it in a per hour period.

Cheers


Sjack,
Thanks for that. since I'm new to Vonage I'm now beginning to realize that they will tell you anything to get your money.
My question now is, if this feature or option is not available, how does one go about making a request to implement it or at least get an answers as to why it can't be done.

anyone?


Thanks again.
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Slyster
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Joined: Sep 26, 2008
Posts: 81

PostPosted: Wed Aug 05, 2009 4:22 pm    Post subject: Reply with quote Back to top

http://www.vonage.com/support.php?keyword=VoicemailPlusAdvanced
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quiet
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PostPosted: Thu Aug 06, 2009 8:38 pm    Post subject: Reply with quote Back to top

I called Vonage Tech support and was told that their software does not currently support my request . So with that i decided to try something.
As of now, Vonage Voice mail allows you to have one personal greeting (#1), one additional personal greeting (#2) and one extended Absence greeting (#3).

I recorded greeting #1 as the business main greeting (10:AM to 7:00PM)
greeting #2 as my after hours greeting
greeting #3 as my after hours greeting (same message recorded for #2 and #3).
Vonage schedule greeting does not allow you to select a start time for the first greeting but does allow you to select end times. Their start time defaults to 12:00AM.
Here is what i did.
1. Programmed greeting #2 from 12:00AM (default start time) to 10:00AM
2. Programmed greeting #1 from 10:00AM to 7:00PM (office hours)
3. Programmed greeting #3 by pressing the # key. (the system automatically assigns that greeting for the rest of the day. in my case 7:00PM to 11:59PM)

Now greeting #1 plays during office hours and greeting #2 and #3 plays during non-office hours.
I could have done the same without a 3rd greeting by selecting greeting #2 from12:00AM to 10:00AM and from 7:00PM to 11:59PM
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