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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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mbhn5204
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Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Wed Jan 19, 2005 4:56 pm    Post subject: Caller ID with Name Inconsistencies Reply with quote Back to top

I find that the caller ID feature produces inconsistent data on the Caller ID box. For instance if the same caller calls three times in a row, the Caller ID display will be different for each time received. For example:

Bill Smith at 720-206-1495 calls several times. The Caller ID shows

Unknown Name -next- Bill Smith -next- Bill Smith
720-206-1495 17202061495 720-206-1495

The third one is the correct one. I contacted Technical Support. I was told that a change to my software was made and I had to shut down and restart the Router. No change was evident. Any ideas Question
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Jan 19, 2005 5:23 pm    Post subject: Reply with quote Back to top

unless you don't like bill smith, I wouldn't go around posting someone's phone number. it's kind of weird that it varies...what caller id device or phone are you using?
also, are you in any of these area codes and did the problem start within the last few days?

Customers in the following area codes: 615, 931, 662, 901, 727, 813, 863, 941, 330, 614, 717, 512 and 210 may experience problems with inbound caller-id due to a local carrier issue.

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KDWycha
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Joined: Jan 19, 2005
Posts: 605
Location: Tampa, Florida USA (813)

PostPosted: Wed Jan 19, 2005 6:08 pm    Post subject: RE Reply with quote Back to top

Yeah. I have been a customer in the 813 AC for 2 days and the caller ID for everyone shows OUT OF AREA. Once this morning the caller ID did show my name from the landline phone. I called tech support and they notified me that there are issues in my area code.
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Laureltn
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Joined: Aug 19, 2003
Posts: 220

PostPosted: Wed Jan 19, 2005 6:41 pm    Post subject: Reply with quote Back to top

The problem you mention of getting different data for the same caller is one tech support and I have struggled with in 615 area code. I was around when we didn't have names. Then we got them and they were nearly perfect. Then it started the inconsistency and missing names around June of this year, and tech support and I worked and worked on it to get it right. They were back to about 80% proper when the local carrier problem hit two days ago. I can't say that tech and I ever figured out completely what caused the problem for me -- which didn't include the variations in numbers, but rather random callers coming in as unknown or wireless caller and three minutes later coming in properly. Just keep working with tech and hopefully they'll hit on the answer.

has anybody who lost caller id names in the last two days gotten it back yet? I may reset the router just for fun, but we're still down in 615.

laureltn
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KDWycha
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Posts: 605
Location: Tampa, Florida USA (813)

PostPosted: Thu Jan 20, 2005 6:41 am    Post subject: Reply with quote Back to top

Well the service notice that says there are CID problems in 813 is gone and i rebooted my RT31P2 and I received the name for caller ID the first call and now its back to OUT OF AREA and the # for the calls. I guess I am going to have to call tech support and get this worked out.
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Laureltn
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Posts: 220

PostPosted: Thu Jan 20, 2005 9:42 am    Post subject: Reply with quote Back to top

Saw the service notice was gone this morning and rebooted my modem. Still had all "out of area," and I was in the process of writing an email to tech support when I checked and see the service announcement is back. Guess the fix is still in the works. My kids have all their friends' phone numbers memorized from when we didn't have names, so they don't even notice when it doesn't work. Me? I'm old and I like seeing the names so I can save my memory cells for other stuff. Smile

laureltn
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KDWycha
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Joined: Jan 19, 2005
Posts: 605
Location: Tampa, Florida USA (813)

PostPosted: Thu Jan 20, 2005 9:48 am    Post subject: Reply with quote Back to top

Noticed the notice was back after 15 mins on hold with tech support. Terminated that call and will wait and see what happens. I do notice that it is working about 3 out of 10 times now. Alot better then when I first signed up on 1/17 Very Happy
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Laureltn
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Posts: 220

PostPosted: Thu Jan 20, 2005 9:53 am    Post subject: Reply with quote Back to top

Oh, hey, 813 is doing better than 615. I've not seen a name at all yet. Maybe it's migrating south to north. Not fair, though. You have the warm weather; you should have to wait for the names. (sarasota native, formerly 813) Wink

laureltn
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mbhn5204
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Posts: 492
Location: Denver, Colorado

PostPosted: Thu Jan 20, 2005 3:40 pm    Post subject: Caller ID Inconsistancies Reply with quote Back to top

I don't live in any of the "Service Announcement" areas. I can only wait and see if the promised fix will do me any good. Yet, oddly enough, where Vonage tells me that those who receive my Caller ID will receive only "Unknown Name" on their Caller ID boxes are receiving my name, regardless, as well as my phone number. Go figure Exclamation
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Thu Jan 20, 2005 3:59 pm    Post subject: Reply with quote Back to top

sounds like you ported your number over. if so, don't worry, it will stop soon (once the "caller id name databases" are updated)

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