Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Chief Executive Officer to Present at the 44th UBS Global Media & Communications Conference

Vonage for NetSuite SuiteApp Achieves 'Built for NetSuite' Status

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
cosmo10
New Forum Member
New Forum Member


Joined: Jan 18, 2005
Posts: 5

PostPosted: Wed Jan 19, 2005 11:50 am    Post subject: Unable to access the internet behind the Linksys router. Reply with quote Back to top

All,

I've had Vonage for about a week now and have experienced a couple problems. First, I encountered the basic Linksys router white noise problem. Vonage will send me a new one that hopefully will work correctly.

The second, and more serious problem is that I now am unable to access the internet on my PC through the router. I still get Vonage service, and if I plug the DSL modem directly into the PC it works fine, so there seems to be a conflict between the PC and router. Here are the specifics of the problem.

1.) I have DSL service.

2) When I fire up the PC, it take a considerably longer time for the PC to start up, probably because the PC is trying to connect the network and can't do it.

3.) I get this message from the unplugged network icon "Local Area connection 2 status - Status limited or no connectivity - speed 100 Mps"

4.) If I click the "More Info" button, I get: "Network did not assign a network address to the computer"

5.) If I click the "Details" button, the physical address is correct, the first two values of the IP address are 169.254, and most significantly and very oddly, the subnet mask is 255.255.0.0 VERY strange. Also NO address is given for the DHCP and DNS server.

6) If I click the repair button, I get "Windows taking the following action "renewing your IP Address - cannot be completed"

I'm fairly computer literate, but a big gap in my knowledge is networking, I've just not really had to know about this stuff before. So lastly, If anyone can give me a suggestion for a good basic book in computer networking, I'd appreciate it.

Thanks to everyone who answers this question, since Vonage tech support doesn't seem to willing to help me.

Peace,
Cosmo
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Jan 19, 2005 12:06 pm    Post subject: Reply with quote Back to top

1. some users have devices that don't have the sound, some don't. here is one solution:
http://www.vonage-forum.com/ftopic2356.html

2. is your network setup like this: dsl modem, Linksys RT31P2 (vonage device), computer? if so, type 192.168.15.1 in your browser to access the router settings. I'm thinking you need to set your device up for PPPoE (this allows you to enter your username and password for your dsl service). if this is not correct, set it to Obtain IP automatically, though I suspect this is what it's set on already. Look in your manual if you need more guidance on setting up PPPoE.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
cosmo10
New Forum Member
New Forum Member


Joined: Jan 18, 2005
Posts: 5

PostPosted: Wed Jan 19, 2005 12:26 pm    Post subject: Reply with quote Back to top

Reebok,

I already followed the procedure outlined in the manual to setup the router for PPPoe. The one thing I forgot to mention is that everything was working fine for a couple days, and then it stopped working, and I made no changes to my sytem during that time. Just all of a sudden *poof* no internet.

I've tried to get back to the 192.168.15.1 address, but since I can't get to the internet...

Thanks, please keep the advice comming.

Cosmo
View user's profile Send private message
rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Wed Jan 19, 2005 12:33 pm    Post subject: Re: Unable to access the internet behind the Linksys router. Reply with quote Back to top

cosmo10 wrote:
2) When I fire up the PC, it take a considerably longer time for the PC to start up, probably because the PC is trying to connect the network and can't do it.

This is symptomatic of your PC trying, and failing, to obtain an IP address via DHCP. The system pauses for DHCP server discovery, which fails and eventually times out. At that point, an APIPA address is assigned to the NIC and the boot process continues.

cosmo10 wrote:
5.) If I click the "Details" button, the physical address is correct, the first two values of the IP address are 169.254, and most significantly and very oddly, the subnet mask is 255.255.0.0 VERY strange. Also NO address is given for the DHCP and DNS server.

When your NIC is setup to receive an IP address automatically (via DHCP) and is unable to do so, Windows assigns an address automatically through APIPA (Automatic Private IP Addressing). APIPA addresses are assigned within the 169.254.0.0/16 subnet (i.e., a class B address space, which by default has a 255.255.0.0 subnet mask). Therefore, what you are seeing is perfectly normal under the circumstances.

cosmo10 wrote:
If I click the repair button, I get "Windows taking the following action "renewing your IP Address - cannot be completed"

What you need to do, first off, is statically address your workstation as 192.168.15.2 with a subnet mask of 255.255.255.0, which will let you talk with the router. Log in to the router with a web browser at http://192.168.15.1 using a blank username and password of 'admin'. Go into the DHCP config and see if that service is set to "Enabled". If not, you have a decision to make-- (1) enable the service, or (2) decide to leave your workstation statically addressed. If you choose the latter, you'll need to add more config info to the NIC-- specifically, a default gateway of 192.168.15.1 and at least one DNS server. Unless you are familiar with doing this and know how to troubleshoot connectivity issues, I'd recommend #1, enabling DHCP.

You might also check to verify your patch cable between the PC and router isn't defective.

 
View user's profile Send private message
cosmo10
New Forum Member
New Forum Member


Joined: Jan 18, 2005
Posts: 5

PostPosted: Wed Jan 19, 2005 12:44 pm    Post subject: Reply with quote Back to top

Rebus,

Thanks,

I'll take your advice and give it a shot when I get home from work today, with any luck it will work. I think you may be right, because I incorrectly thought at the time that if I have DHCP enable on both the PC and the router, then two IP addresses would be assigned, so I may have disabled it on the router. I don't remember for sure, but I think I may have.

I'm sure that the cable works, I used it going strait from the modem to the PC and that worked fine.

Once again thanks, to everyone who helps, I've decided that using this forum is a more effective way of obtaining help then from Vonage customer service. My life isn't structured in a manner that I can wait for tech support for a couple hours a day.

Thanks,
Cosmo
View user's profile Send private message
AspectTec
Vonage Forum Master
Vonage Forum Master


Joined: Jan 13, 2005
Posts: 244
Location: Columbus, GA

PostPosted: Wed Jan 19, 2005 2:26 pm    Post subject: Reply with quote Back to top

Yep you need DHCP on bro unless you wanna assisgn static IP's.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.35 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum