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lmac222
New Forum Member


Joined: Jul 06, 2009
Posts: 5
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Before having Vonage and dish network i port forwarded with 6996 with no issues. I'm not the most technical person so some help is appreciated.
The normal steps were to find out my ip address by going to cmd....typing ipconfig at the run command and using that ip address and typing that in the port forwarding section, 6996 to 6996, protocol was both and i would enable my ip address.
I guess something is different with the Vonage set up.
Please any help is appreciated
i have a Linksys Wireless-B Broadband Router BEFW11S4 Firmware Version: 1.50.10.
Thanks in advance, my server just sits there when someone tries to connect.
I also found an article where Vonage uses the 5061 # to port forward, I tried that and still have same issues. |
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lmac222
New Forum Member


Joined: Jul 06, 2009
Posts: 5
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loopback
New Forum Member


Joined: Jul 30, 2009
Posts: 1
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hi I don't have a solution to your specific problem but here's a useful link for how to configure portforwarding
[web]http://computerticket.blogspot.com/2009/07/how-to-configure-port-forwarding.html[/web]
Good Luck!!!
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lmac222
New Forum Member


Joined: Jul 06, 2009
Posts: 5
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thanks for the input
But i port forward correctly, been doing it for close to 10 years, its either Vonage has a specific port I need to use or its a different set up |
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VonTechMgr
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ
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I think you need to specify your network setup. You have a Vonage adapter and a Linksys router. I am going to assume that your setup is ISP modem -> Vonage adapter -> Linksys router -> PC hosting port 6996.
If this is correct, what port and IP are you forwarding to in the Vonage adapter?
You cannot port forward a port on the leading router (in this case, Vonage adapter) directly to the PC IP address which is behind your Linksys router since it is on a separate subnet.
You would need to port forward port 6996 to the IP on the WAN port of the Linksys router and then from the Linksys router you would forward port 6996 to the IP on the PC hosting port 6996.
This is how you port forward on a double NAT set up.
To make it easier if this i too complicated for you, connecdt your Linksys router to your ISP modem and plug the Vonage adapter in behind the Linksys router. |
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lmac222
New Forum Member


Joined: Jul 06, 2009
Posts: 5
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hope this helps
heres how i have it set up my ips modem has the blue chord that goes into my Vonage adapter into the "Earth" looking logo
then i have a white cable coming from the "computer" looking logo in the Vonage adapter hooked into my pc modem, then 2 phone lines from the adapter into the phones.
not sure if that helped any |
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VonTechMgr
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ
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So your setup is exactly what I described. Your PC is behind to different LAN's due to being behind 2 routers. This is called Double NAT. And unless you can follow and perform the exact port forwarding method I explained, it WILL NOT work as you expected. Prior to Vonage you only had 1 router so port forwarding was performed on a single NAT. Now that you have 2 routers, you have to pass the port forwarding from 1st router to 2nd router to PC. Nothing is broken and is working exactly how it should.
Your only other solution is to put your Linksys router back to the ISP modem as it was prior to Vonage and then connect the "Earth" looking logo on the Vonage adapter to one of the free Ethernet ports on your Linksys router. |
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lmac222
New Forum Member


Joined: Jul 06, 2009
Posts: 5
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| lmac222 wrote: | hope this helps
heres how i have it set up my ips modem has the blue chord that goes into my Vonage adapter into the "Earth" looking logo
then i have a white cable coming from the "computer" looking logo in the Vonage adapter hooked into my pc modem, then 2 phone lines from the adapter into the phones.
not sure if that helped any |
actually looking back at my message i lied
the white cable doesnt go into my modem, rather into my router, and a ethernet cable from pc modem into router
i guess same steps to fix it though? |
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VonTechMgr
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ
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Yes because your setup is what I explained.
ISP modem -> Vonage adapter -> Linksys router -> PC |
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