Just signed up, Already frustrated

Posts: 62

I purchased the pap2 this evening and set up my account. I have everything hooked up as should be but it has been about an hour now and I still have no solid blue light where my phone is plugged in. After reading through some posts I am lead to believe that I should have a dial tone almost immediately.

I just want this to work so I can try it out. Any ideas?

Side note it just took my 25min to get to a "tech" via 866.243.4357

Posts: 605 · Posted: Wed Jan 19, 2005 5:31 am Post subject: RE

Took about 20 mins for my LinkSys RT31P2 to get activated. Also took about 4 hours for them to put my MAC address in the system before it was activated the other day.

Posts: 62 · Posted: Wed Jan 19, 2005 8:29 am Post subject:

Well after talking to tech support for an hour, inbound calls still worked fine and maybe 3% of outbound calls would through. After giving it a rest, I called back around 11, was only on hold for a short time, was finally able to get the problem solved. After checking a few things on their end, switching my phone settings to phone 2 port everything worked perfect. We then switched it all back to the phone 1 port and everything worked.

Currently a happy Vonage member (815 area code) Also noted that I have no clicking/noise on my line or on the other parties line when talking. I searched for the pap2 at best buy with the latest serial number.