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massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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YMS1975
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 29, 2007
Posts: 13

PostPosted: Thu Jun 18, 2009 10:56 am    Post subject: Enough is enough Reply with quote Back to top

After nearly 2 years of unbearable service interruptions, I've decided to call it quits with Vonage Canada.

Like many other poor souls, I too was suckered into getting the D-Link VWR. The performance on that piece of crap is horribly awful.

The tech. support rep @ Vonage Canada advised me he'd send me a replacement free of charge but I'd be obligated to stay with Vonage Canada for another year or I'd face the dreaded $49.99 disconnection fee.

With the D-Link VWR, I was in a 2 year period where I'd face the $49.99 disconnection fee, and I'm just a month shy of that 2 year mark but I cannot deal with the lack of phone service anymore. I'm going to have to cancel 1 month before the 2 year mark is up, which means I'll end up paying that $49.99.

As I'm typing this, I just hooked up my Primus TalkBroadBand Voip service. I just have to wait for Primus to port my phone number from Vonage to Primus before I can cancel.

Anyways long story short, the service wasn't all that bad (when it worked), but it's just not reliable. I'm a former Primus customer, and they also allow you to pay via online banking (therefore no interest charges on your credit card).

It's been real Vonage.
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outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Sat Jun 20, 2009 12:33 pm    Post subject: Reply with quote Back to top

Not sure why I am replying. Guess I just wonder why if you are resigned that you'll eat the disconnect fee and only would have to wait 1 more month, why not just keep the one more month since that would be cheaper.

Plus to state that paying online banking over credit card is better due to no interest charge, well .... to each his own.

Sorry that your experience hasn't been what you would have hoped. Best wishes for success with Primus.
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YMS1975
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 29, 2007
Posts: 13

PostPosted: Sat Jun 20, 2009 2:59 pm    Post subject: Your reply.... Reply with quote Back to top

...was a welcome to the typical silence that follows a : I'm leaving....post.

As for the disconnect fee, yeah it does suck (big time) but the main motivation for me incurring that fee was my wife was driving me NUTS! She's on the phone everyday gabbing away with her family, her friends. Sometimes I swear the phone has steam coming from it.

Anyways, whenever the service was down she'd bi*ch and moan about how this service was lousy. Not that she was bi*ching at me, but with all the complaining and voice raising (which cuts through me like a knife) she may as well have been. Rolling Eyes

So...the $49.99 early disconnect fee is a small price to pay to not have to hear "Hmmmmmrph VOIP!" and have her roll her eyes at me. As for the ability to pay via online banking?

That's another plus; no interest fees/charges. Lol
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outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Sat Jun 20, 2009 6:32 pm    Post subject: The wife test Reply with quote Back to top

yes the wife test.

Having been with Vonage 5+ years, I recall the early times when we did have a few problems. Wife would call me at work just to tell me that the "phone" cut off. Of course after looking at the dashboard, I was stupid enough to say that it was a built in feature to terminate a call after 45 minutes. Since it has been flawless for some time, we were able to get rid of the landline. (Vonage was originally for our long distance.)

So soon enough we learn that the secret to a happy household is a happy wife.

Anyway, here's to hoping that you don't have to go back to landline, cuz I really hate thoser gougers.
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roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Tue Jun 30, 2009 7:57 pm    Post subject: Reply with quote Back to top

I am on my 3rd year with Vonage Canada and had very few issues.

I hate DSL so won't go with Primus.
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Jetranger
New Forum Member
New Forum Member


Joined: Oct 02, 2009
Posts: 1

PostPosted: Fri Oct 02, 2009 3:11 pm    Post subject: No problems here. Reply with quote Back to top

I have saved a lot of money getting rid of my DSL and using Vonage.

No problems with quality, nor features. In fact, comparing the features to someone like Rogers - it is a fraction of the cost for all these features.

Every service out there has people complaining about everything you can imagine.

My only complaint is that I cannot block specific numbers. Hopefully that will be soon. At least I can block all private numbers which has cut down my crank calls considerably.
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