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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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radior
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Joined: Jun 02, 2009
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PostPosted: Mon Jun 01, 2009 9:19 pm    Post subject: netgear dg384g v4 problems with vonage VOIP Reply with quote Back to top

I've had some problems setting up Voip with my netgear dg384g v4 modem/router. When I connect my Vonage router, I get a very choppy connection line. The internet connection is fine, and wireless and other functions of the netgear work fine.
If I use a 2Wire modem/router, the Voip connection is fine.
Is there something I'm missing with the netgear settings or some inherent incompatibility with this netgear device?
I have already set my Vonage settings for lowest bandwidth, and internet connection speeds are the same whether I use the netgear or 2wire device.
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ksig
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Joined: Jul 07, 2008
Posts: 183
Location: Illinois

PostPosted: Tue Jun 02, 2009 9:53 am    Post subject: Reply with quote Back to top

Just for clarification, why wouldn't you just stick with the 2Wire device?
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radior
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PostPosted: Tue Jun 02, 2009 1:28 pm    Post subject: Reply with quote Back to top

The old 2wire modem/router, when it works, is fine, but has had a habit of shorting out unpredictably or dropping the internet connection, as well as dropping wireless connections.
The netgear dg384g has kept a reliable dsl internet connection, as well as great wireless connections, but doesn't seem to like the Vonage Voip router.
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ksig
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Joined: Jul 07, 2008
Posts: 183
Location: Illinois

PostPosted: Tue Jun 02, 2009 3:29 pm    Post subject: Reply with quote Back to top

I'd just call your DSL provider and tell them the 2-wire is shorting out. I'm sure they would provide you another. I don't want to sound rude... but I've never been a fan of Netgear.
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radior
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Posts: 3

PostPosted: Wed Jun 03, 2009 9:31 pm    Post subject: Reply with quote Back to top

My old 2wire is out of warranty, so I'd have to pay out of pocket for a new router/modem. I already have the netgear around.

Anyway, while you were trying to distract me from my original question, I solved the problem!

The solution - it's all about port forwarding.

I set up a new service, titled Vonage Voip, and added ports 5060 through 5070.
http://kb.netgear.com/app/answers/detail/a_id/1166/kw/voip/c/3/p/15%2C21%2C161%2C173%2C187%2C/page/2/r_id/166
Now, everything's working like a charm!
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VonTechMgr
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Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Thu Jun 04, 2009 6:07 am    Post subject: Reply with quote Back to top

That makes absolutely no sense at all. You said your issue was audio related.

1) Your Vonage adapter doesn't even use any ports in the 5060 to 5070 range.
2) SIP signaling takes place on port 10000 for both source and Destination. This is the port the Vonage adapter uses for Registration and for call set up.
3) Once a call is established, the Vonage adapter will use a random port between 10050 and 10150 for source. The destination port at the Media Relay will be random.

So as you can see, port forwarding of UDP ports 5060 - 5070 aren't even in use with Vonage service so I cannot see how forwarding unused ports could correct an audio problem.

On top of that, port forwarding is designed to allow packets from internet to LAN on services hosted on a LAN computer where they are not initiating traffic to the internet. An example would be a web server. Since the Vonage adapter sends a Registration packet to the Proxy every 20 seconds, this keeps the NAT pinhole open on port 10000. When the call is set up, audio from the Media Relay is not sent to the Vonage adapter until the Vonage adapter sends it's RTP packets out which then opens up the pinhole for the audio session. In neither scenario would port forwarding be useful or actually perform a function it was designed to do.

The only thing I could see that would correct choppy audio through this model router would be disabling the SPI portion of the firewall if available since it could be inspecting each packet which in turn can cause added delay in the real time stream. The added delay in turn could either increase the amount of jitter or completely discard packets leaving you with choppy audio.
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