Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
Pyramid3
Full Forum Member
Full Forum Member


Joined: Nov 02, 2008
Posts: 51

PostPosted: Mon Jun 01, 2009 6:16 pm    Post subject: The handset on my faxphone has no dial tone Reply with quote Back to top

Let's leave aside the faxing question for a moment. I have an HP640 fax that I have had successfully attached to an AT&T Callvantage Voip line on my network for a few years. I have had both Callvantage and Vonage TA's behind my router for quite some time and they have both worked fine.

Well AT&T is closing down its CallVantage service. All I want to do is plug my HP640 Fax into the V-Portal. So far I do not even get dial tone. Nothing. I have tried both the "Line" and "Ext" ports. Nothing - so what's going on. My GE 2-station cordless phone works 100% plugged into the V-Portal as we speak - but the handset on the HP640 - Nada.

Any help would be appreciated.
View user's profile Send private message
Pyramid3
Full Forum Member
Full Forum Member


Joined: Nov 02, 2008
Posts: 51

PostPosted: Mon Jun 01, 2009 6:34 pm    Post subject: Reply with quote Back to top

Never mind: I replaced the 4-pin RJ-11 (which worked on my other TA) for a 2-pin RJ-11 and it's fine. I am dumb.
View user's profile Send private message
Pyramid3
Full Forum Member
Full Forum Member


Joined: Nov 02, 2008
Posts: 51

PostPosted: Tue Jun 02, 2009 10:38 am    Post subject: The V-Portal is the issue not the fax or phone, am I crazy? Reply with quote Back to top

Ok am I crazy or does the V-Portal REQUIRE a 2-pin phone cord to connect to any phone device?

I discovered that replacing the 2-pin cord to the phone I already have working, with a 4-pin wire that phone DOES NOT operate.

So - does the V-Portal require a 2-pin wire? And if so where would you get one today? A check of RadioShack and BestBuy shows they only sell 4-pin. What next? An RJ-11 splicing kit?
View user's profile Send private message
ksig
Vonage Forum Master
Vonage Forum Master


Joined: Jul 07, 2008
Posts: 183
Location: Illinois

PostPosted: Tue Jun 02, 2009 3:28 pm    Post subject: Reply with quote Back to top

In my experience, you should always use the 2 pin when connecting to the ATA. Almost every phone I've purchased has the 2 pin not to mention I saw a ton not too long ago at the Big Box Mart. Smile
View user's profile Send private message
DLevenson
Vonage Forum Master
Vonage Forum Master


Joined: Jun 09, 2008
Posts: 227
Location: NJ

PostPosted: Tue Jun 02, 2009 4:53 pm    Post subject: Reply with quote Back to top

The Vonage VDV21 device delivers both lines 1 and 2 to the jack labeled phone 1. (It also delivers line 2 to the first position in the jack labeled phone 2.) This is normal wiring for an RJ-14 jack, and correctly supports most two-line telephone sets with 4-wire cords designed to plug in to such a jack. A single-line phone with a two-wire cord will also work, as it ignores the second line.

A problem occurs when a customer assumes that the device is providing an RJ-11 single-line jack. The problem occurs when a single-line device that uses the second pair for some other purpose is plugged in. If the device connects the two lines together, it causes crosstalk. If only one line is provisioned, picking up the second line produces a recorded announcement: "Your phone may be plugged in to the incorrect jack." A single-pair cord solves these problems.

A single-line device that is designed to plug into a 1A2 or ComKey key telephone system normally shorts the second line when off-hook. (This is used, in these ancient key systems, to control the busy lamp associated with the line, and to cancel a HOLD condition if the line was held at a key telephone set.) A single-pair cord solves this problem, also. Some answering machines still on the market still have this 'feature' even though they haven't made 1A2 or ComKey systems for years.

_________________
Dave Levenson, NJ
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.59 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum