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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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sharonmac
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Joined: May 30, 2009
Posts: 2

PostPosted: Sat May 30, 2009 1:53 pm    Post subject: Using Vonage with 2 line phone and Verizon Reply with quote Back to top

I am using Vonage as my 2nd line on a 2 line phone. Verizon is on line 1. When Vonage is plugged in, my Verizon line has a loud hum on it. When I disconnect Vonage the hum goes completely away. Interestingly, when I disconnect Vonage from the modem (leaving the device plugged in) the hum gets louder.

The volume of the hum stays the same from any point I move the Vonage device away from the other devices.

Vonage tech support says they have issues with 2 line phones. No kidding. But does anyone know any work around for this?
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trekologer
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2005
Posts: 350

PostPosted: Sat May 30, 2009 3:56 pm    Post subject: Reply with quote Back to top

You likely have connected either the Verizon line or Vonage device to the 2-line phone using a 2-line cord and have shorted the two lines together.

Check the telephone cords connected to the phone. Look very closely at the clear plastic connector on the end. You should only see two pins (each line has a pair of wires). If you see four, you have a 2 line cord in your hands and you should replace with a 1 line cord.
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sharonmac
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New Forum Member


Joined: May 30, 2009
Posts: 2

PostPosted: Sat May 30, 2009 8:25 pm    Post subject: trekologer you rock!! Reply with quote Back to top

You are so right! I paid $85 to Verizon to fix the problem and they couldn't figure it out - just showed me that it was the Vonage line. Spent an hour with Vonage tech support just to get nowhere. No one but you got it! Thanks so much!! Lol
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JJ613
New Forum Member
New Forum Member


Joined: Sep 24, 2012
Posts: 1

PostPosted: Mon Sep 24, 2012 4:59 pm    Post subject: vonage tech says 2 line phones cant work. simple solution. Reply with quote Back to top

thank you trekologer.
i had a similar issue with an error message clearly coming from the Vonage device playing over my att landline dial tone on line 2. i called Vonage tech support and went in circles with tech who says sorry Vonage doesnt support two line phones bla bla bla. found this forum checked and the issue was a 4 pin 4 wire connector on my Vonage device plugged in to the "line 1/line 1+2 jack". switched it to a two pin/2 wire cord and problem solved. so simple. i love competence!


Very Happy
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gavindcht
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 12, 2013
Posts: 78

PostPosted: Sun Apr 21, 2013 10:26 am    Post subject: Reply with quote Back to top

Same here. I think those guys really know what they are doing. I am trying to do the same set up.
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