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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
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In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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aarthi
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Joined: May 29, 2009
Posts: 2

PostPosted: Thu May 28, 2009 10:03 pm    Post subject: Vonage over Google Wifi Reply with quote Back to top

I moved to Mountain View, CA where free GoogleWifi service is available. I bought Ruckus MM2211 wifi modem for getting reliable connection to city wide wifi. Internet browsing etc are all fine. But Vonage voice quality is terrible. My connection order is like this
1) Ruckus MM2211
2) Netgear WGT624 V3
3) Linksys PAP2 V2 Vonage adapter

Speed test statistics vary widely every time i run it. Here is a sample

Speed test statistics
---------------------
Download speed: 567672 bps
Upload speed: 496928 bps
Quality of service: 13 %
Download test type: socket
Upload test type: socket
Maximum download pause: 699 ms
Average download pause: 21 ms
Minimum round trip time to server: 238 ms
Average round trip time to server: 875 ms

Voip test statistics
--------------------
Jitter: you --> server: 12.9 ms
Jitter: server --> you: off
Packet loss: you --> server: 0.4 %
Packet loss: server --> you: off
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 8
Estimated MOS score: 3.6


Any suggestions on improving voice quality will be greatly appreciated.
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VonTechMgr
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Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Thu May 28, 2009 10:33 pm    Post subject: Reply with quote Back to top

Honestly these test results are very bad. You have to realize that browsing the web and other such applications like e-mail use the TCP protocol which retransmits packets that are not received due to the way TCP acknowledges. Vonage and Voip services use the UDP protocol as it is a streaming media where packet retransmissions are not possible. Any packet loss on a UDP stream and your stream is incomplete. Incomplete data stream means incomplete Voice.

Your QOS is measuring 13%. Anything under 85% and your not looking at a reliabe Voip connection.

Your Maximum download pause and your round trip times indicate very high latency which is the contributing factor to the jitter present. Packets work in a sequence order.1,2,3,4,5 etc... I don't even understand how the Voip test only shows 12.9ms jitter and a MOS score of 3.6. This does not seem accurate.

If packet 1 gets from point A to point B in 50ms and so does packet 3 but packet 2 takes 400ms to get there, the jitter buffers have to compensate for these delayed and out of order packets so that the Voice will flow. If there is too much jitter because there are many missing packets or packets are too delayed, your audio will sound extremely choppy.

Are you able to stream music from the internet and you tube videos over your connection without constant buffering? If you are unable to stream basic media files your not going to be able to use Vonage.

This is not a simple fix of just making changes to your network or getting a different Vonage device. However, in your case, you could try upgrade to a Vonage V-Portal as it does have much more robust jitter buffers and can be placed between your modem and Netgear router which will provide additional QOS which can't be done with your current PAP2. Just keep in mind that while this could give a slight improvement, nothing we can instruct you on will fix your internet connection itself. I also assume that your wifi service operates on line of sight so you may want to confirm that your antenna is properly positioned to obtain the best possible signal.
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aarthi
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Joined: May 29, 2009
Posts: 2

PostPosted: Thu May 28, 2009 11:16 pm    Post subject: Reply with quote Back to top

Thanks for your quick reply. I tried positioning the Wifi Modem at different location of our house. The wifi connectivity strength on Ruckus modem is full five bars, which according to Google is very good.
Surprisingly youtube performance is not too bad. It buffered once over a 3 min video. Maybe i should try V-portal with integrated switch to see if it is any better.
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rajivb
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Joined: Aug 20, 2009
Posts: 1

PostPosted: Wed Aug 19, 2009 9:52 pm    Post subject: vonage over google wifi Reply with quote Back to top

aarthi wrote:
Thanks for your quick reply. I tried positioning the Wifi Modem at different location of our house. The wifi connectivity strength on Ruckus modem is full five bars, which according to Google is very good.
Surprisingly youtube performance is not too bad. It buffered once over a 3 min video. Maybe i should try V-portal with integrated switch to see if it is any better.


See my query to google wifi here --- http://groups.google.com/group/Google-WiFi-Network/browse_thread/thread/162f48e65a53ad32/3fd5f3b17c9ad86e#3fd5f3b17c9ad86e
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