Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
csete
New Forum Member
New Forum Member


Joined: May 07, 2009
Posts: 2

PostPosted: Thu May 07, 2009 7:11 am    Post subject: Strange calls that don't register? Reply with quote Back to top

I seem to be getting more and more calls that ring once and then stop. Nothing happens for caller ID because there is only a single ring. Nothing registers at vonage.com as an incoming call. My wife told me this happened multiple times last night while I was away from my office phone. This is driving us a bit crazy. Has anyone else had this happen? Is there anything I can do to stop this from happening?

Thanks,
Craig
View user's profile Send private message
ksig
Vonage Forum Master
Vonage Forum Master


Joined: Jul 07, 2008
Posts: 183
Location: Illinois

PostPosted: Thu May 07, 2009 1:38 pm    Post subject: Reply with quote Back to top

Are you using vonage's voicemail? Do you also have a router in between your internet modem and your Vonage ata?
View user's profile Send private message
csete
New Forum Member
New Forum Member


Joined: May 07, 2009
Posts: 2

PostPosted: Fri May 08, 2009 5:53 am    Post subject: Reply with quote Back to top

Yes in both cases. I've had the current setup for about 3 years without incident. Is there something new going on here?
View user's profile Send private message
ksig
Vonage Forum Master
Vonage Forum Master


Joined: Jul 07, 2008
Posts: 183
Location: Illinois

PostPosted: Fri May 08, 2009 12:33 pm    Post subject: Reply with quote Back to top

Well nothing new per se. Sometimes at my house for whatever reason there is a delay between the Vonage keep alive and my network. The phone will be ringing for the caller but I will only get one short ring and then it sends the call to voicemail so when I try to pick up I get a dial tone. Sometimes the caller will leave VM and I know who they are, other times they don't. Each time something like this occurs, I usually boot the router and after it comes back up I boot the Vonage adapter and all is well. Yes I realize this is one of the most un-technical answers ever but it seems to work. I have all kinds of technical theories on why this occurs but I can't back them up so I will just say, easiest fix is reboot.
View user's profile Send private message
bmccull
Full Forum Member
Full Forum Member


Joined: May 14, 2006
Posts: 44

PostPosted: Sat May 09, 2009 12:30 pm    Post subject: Reply with quote Back to top

I get this too. One ring, no CID, and no record from Vonage. Very occasionally there will be a nonsense number on caller ID.
View user's profile Send private message
VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Sat May 09, 2009 1:22 pm    Post subject: Reply with quote Back to top

This happens on Vonage lines, Verizon lines, AT&T lines, Optimum Voice lines, Comcast lines, etc... Just poll people you know to find that it is true. I have. There is nothing that is targeted just to Vonage.

One main cause is the auto dialer systems that telemarketers use. The way these things work are phone numbers are bought or obtained through numerous marketing channels. These lists of phone numbers are fed into an auto dialer script. The auto dialer will call your number and wait until sound is detected. Once you say hello, a second later, it will play the greeting for whatever nonsense it is selling. If you say nothing, it usually hangs up due to silence detection.

Well the 1 ring comes in when the system dials your number and somewhere along call setup, there is early termination. This could be the auto dialer itself got fubar'd and moved on to next number on list or due to some sort of IAM message sent back in the SS7 signaling causing early disconnect.

That is one reason why this happens, the other reason it may happen is a person realizing they dialed the wrong number and instantly hanging up. While dialing the wrong number should not be a constant, it was a cause of the 1 ring phenomenon that occurred way before Vonage, way before Voip, and even before telemarketing ever existed.

The previous post mentions caller ID displaying a "nonsense number" which would be that of a telemarketer that spoofs their true number. It may be spoofed to a single digit number such as digit 1 or all 1111111111111's. It may be in the format of a real number but upon calling it back, you hear the number is not in service. That is because it is a fake number. It may even be the number of a real person. By calling it back, the real person who owns the number is getting harassed by all the people the telemarketer has called using their number.

The caller ID may not always display since caller ID signaling is passed between rings. If the call was terminated early upon the first ring, no caller ID will be passed.

So if this is occurring on a regular basis to you, it most likely means that your number is on some telemarketing list and they have a screwed up auto dialer.

Hope this clears things up.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New IvanovJah
New Today 1
Yesterday 0
Total 98575

Who Is On Site
Visitors 107
Members 0
Total 107


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.79 Seconds and 194 Pages In The Last 60 Seconds
The Vonage VoIP Forum