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massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
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Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
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On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
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Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05


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Sclaw23
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PostPosted: Sat Apr 18, 2009 9:39 pm    Post subject: D-Link DIR-628 with Vonage VDV21-VD Reply with quote Back to top

Ok, I used to have a WRT54GS Linksys router and i ended up buying a D-Link DIR-628 router because i needed a router that doesn't run off of 2.4GHz. So i unhooked every wire from my old Linksys router and put all the same wires in the same place on the new router. Then when i reboot my modem/routers it wont connect the phone up with the Vonage server. Yet when i plug everything back into my old Linksys router everything still works perfectly. Anyone know how i can get my new router and Vonage to work or is my router not compatible with Vonage?

Thanks!!
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trekologer
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PostPosted: Sat Apr 18, 2009 9:58 pm    Post subject: Reply with quote Back to top

For most other D-Link routers of recent vintage, you need to disable a feature called SIP Application Layer Gateway, its usually found in the firewall section.

What is the message you are seeing on the screen of the VDV21 when it is connected behind the D-Link router?
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VonTechMgr
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PostPosted: Sun Apr 19, 2009 10:57 am    Post subject: Reply with quote Back to top

Also make sure that you didn't set a static IP on the Vonage adapter. If you did, it would have been set for the default Linksys network which is 192.168.1.0 but D-Link's default is 192.168.0.0

So if you have the old IP statically assigned, it will not communicate with the new router as it is on a different subnet.

Connect a PC to the LAN port of the Vonage adapter, log into it, and make sure that the Internet settings are set to DHCP.
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Sclaw23
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PostPosted: Sun Apr 19, 2009 4:00 pm    Post subject: Reply with quote Back to top

is there a place where i can find the default login settings for the Vonage router? I wasn't the one who set up my Vonage when i first got it so I've never logged into the Vonage router before. As for the D-Link router i turned off the SIP in the firewall settings and i still cant get connected.

Right now I'm getting a 004 error from the Vonage router and i also think Ive gotten a 003 earlier when i was hooking it up.
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VonTechMgr
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PostPosted: Sun Apr 19, 2009 4:32 pm    Post subject: Reply with quote Back to top

004 means you have an IP but cannot reach the Vonage servers. Just because you have an IP does not mean you have the correct IP for your network. It is very possible whoever set it up for you did assign the Vonage adapter with a static IP that would work with the Linksys router.

So 3 things you can try here.

1) Using a paper clip or pencil point, Press and Hold the Reset button which is located the back of the VDV21 for 10 - 15 seconds while it is powered up. (This is the quickest and most painless method to correct your problem if the issue is related to having the wrong IP for your new network statically assigned)

2) Make sure the Vonage adapter is either set for DHCP or change it's 3rd octet to 0 (192.168.0.x vs 192.168.1.x)

3) Log into your D-Link router and change the LAN IP from 192.168.0.1 to 192.168.1.1. Save the change. You may have to either reboot your PC or do an ipconfig /release ipconfig /renew in order to get the new network IP address.

In order to log into your VDV21, you need to connect a PC to the Yellow LAN port on the back of the VDV21. The PC must be set for DHCP so that it gets a 192.168.15.2 address. Once it has this address, in your web browser go to htp://192.168.15.1

Log in with a username of router and password of router.

Here is the help section for the Web interface.
http://www.vonage.com/support.php?keyword=VPortal_WebUI
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Sclaw23
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PostPosted: Mon Apr 20, 2009 3:19 pm    Post subject: Reply with quote Back to top

ok. i did all these steps 1 by 1 and nothing changed till the last step.

Reset the Vonage router from the back and i still got the 004 error.

logged into the Vonage router and it was set to DHCP. saved and rebooted the Vonage router and still the same 004 error.

logged into my D-Link router and changed under network settings 192.168.1.1 to 192.168.0.1 saved and when i did this i got a 003 error on the Vonage router then 10 seconds later the Vonage router auto rebooted and it went back to the 004 error.

so i have no clue whats wrong. any other ideas?
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trekologer
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PostPosted: Thu Apr 23, 2009 10:29 pm    Post subject: Reply with quote Back to top

The error messages you're seeing basically say that the V-Portal can't access the internet, both to attempt to access Vonage's provisioning system and register your phone number.

Do you happen to have MAC filtering enabled on the D-Link router? On at least some D-Link routers, MAC filtering applies to both the wireless clients and wired clients (which is somewhat silly).
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Jimmyg
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PostPosted: Fri May 08, 2009 11:18 am    Post subject: vonage and d-link di 624 Reply with quote Back to top

Thanks for these comments. I now have my network up and running. I had given up on Vonage tech support and was about to go back to my old provider.
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