Posted:
Mon Apr 13, 2009 10:16 pm Post subject: I dial or get a call and the interent just turns off
We have verizon dsl and use a zoom modem. We had issues with the internet and verizon says they fixed it. Ever since they reset the lines, the internet works fine, but as soon as we get a call or we try to dial out, the internet cuts off. we have the firewall disabled and everything is set up like we always had it. I don't understand why it suddenly doesn't work anymore. Any ideas?
I use DSL as well and am having the same issue. Whenever I'm using my Vonage phone, the internet goes out and when I hang up, it comes back. What is the fix?
If your phone is cordless and it operates on 2.4 frequency it is interfering with the internet connection. Change your phone to a old fashion corded one or get a DECT 6 cordless that operates on the 1.8 frequency that won't interfere with anything.
I'll try getting that type of cordless considering I need a new set anyway. A corded phone is not an option for me as the wireless modem & Vonage box are in the basement where no one spends any time.
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