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massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05


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TGuadagno
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Joined: Apr 03, 2009
Posts: 3

PostPosted: Fri Apr 03, 2009 11:17 pm    Post subject: dtmf dial tones are heard by the people i call Reply with quote Back to top

Hi,
I have been a customer of Vonage for several years. I have always had this problem, from time to time I call tech support and get NOWHERE. If anyone can help, I would appreciate it.
Since I switched to Vonage, people I call have told me that randomly, they hear dtmf tones on the conversations. I have also heard this when I call my house from my cell phone. Vonage is trying to tell me it is my wireless phone system, but during this time, I have had several different wireless phone system in the house. this has made no difference.
Also, a friend of mine has Vonage as well. When I talk to him, I hear dtmf tones on the line (from him).

I have an old linksys rt31p2 as my ta and i am on timewarner roadrunner cable

is anyone else having this issue? any idea's ?

thanks
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VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Sat Apr 04, 2009 8:29 am    Post subject: Reply with quote Back to top

Yes this is very common with Voip adapters. Well at least with some of the older legacy ones like the Cisco ATA-186, the Motorola VT1005, and the Sipura based Linksys models which include the RT31P2 and PAP2 v1. Certain voice types and high pitched background noise especially music can cause the device to generate DTMF tones. With the human voice, it tends to happen with a person who sometimes may throw a high pitch in their voice and if at any point, they spoke loudly, it may trigger a DTMF tone.

This was not only a case with the Vonage adapters either. There were many reports from other Voip companies having the same issue occur.

If this is what is causing your issue, you may want to upgrade your RT31P2 to the VDV21 adapter. I have not heard of anyone having this problem with this device. I do not believe anyone had issues with any of the devices prior to the VDV21 either and these were all Texas Instrument based chipsets. These included but not limited to the Linksys RTP300 and the PAP2 vs, the D-Link VWR and VTA, and the Motorola 2142, 2442, and 2542.
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TGuadagno
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Joined: Apr 03, 2009
Posts: 3

PostPosted: Mon Apr 06, 2009 2:45 pm    Post subject: Reply with quote Back to top

ok, thanks for the suggestions, i think i will try that.

thanks
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TGuadagno
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New Forum Member


Joined: Apr 03, 2009
Posts: 3

PostPosted: Wed Apr 15, 2009 1:28 pm    Post subject: Reply with quote Back to top

just installed a new vdv21...i will keep you updated on if this fixed the issue
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