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PostPosted: Sun Aug 03, 2003 10:14 pm    Post subject: ATA config changes Reply with quote Back to top

Hi, I got into my ATA a few months ago and copied the config from it to another ATA (borrowed) that I used at work... I turned off the tftp client on the ATA and enabled the web server so i could log in and turn the one at home off while I was at work. I recently had to give the borrowed one back and have been using just the original one at home. I guess they have done some config changes recently on their network....I can only make outbound calls. I cant receive any calls any more....does anyone know how I can config my ATA now? Of course Id rather not bother the tech support unless I absolutely have to on this issue... I can fix it I just need to know the settings.

There used to be a base config that you could put on the ATA and then it would go pull the real live config from the Vonage system, but that doesnt work anymore.

Thanks for any help.
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PostPosted: Mon Aug 04, 2003 5:18 pm    Post subject: Reply with quote Back to top

As far as I know you are going to have to contact tech support. My ATA required a reset of the software on it and the only way to get it done finally was to contact tech support. It seems there is something that they have to do on their end to push the software download to your box. All I can say is they were not too pleased to help me with the problem but they reluctantly did take care of it. Good luck getting up and running again!
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PostPosted: Tue Aug 05, 2003 9:15 am    Post subject: Reply with quote Back to top

yeah i had to email them and ask for settings for me to put in my ata and i was able to make it request a new config from their tftp server and now it works...

It was neat have access to the config web page of the ATA but now i dont...oh well at least the VIOP works again, i guess ill not screw with it anymore
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