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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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felichka
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New Forum Member


Joined: Mar 25, 2009
Posts: 4

PostPosted: Wed Mar 25, 2009 2:36 pm    Post subject: Call waiting feature does not work Reply with quote Back to top

1. Your location
Brooklyn, NY
2. Your ISP name and type (cable, DSL, wireless etc)
Cablevision
3. Upload and download speeds
2110 Kbps (socket test)
3711 Kbps (socket test)
4. Modem make and model
Motorola SB4200
5. Type of Vonage adapter used ie RT31P2 or PAP2
WRTP54G with 2 ports
6. Setup of Network ie Modem---->Vonage Adapter-->PC
Modem---->Vonage Adapter---->PC
7. Issue you are experiencing ie dropped calls, choppy audio etc
When talking to someone and another call comes in all I can hear is one beep and no caller id.
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VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Wed Mar 25, 2009 4:10 pm    Post subject: Reply with quote Back to top

If you trace the phone cable that connects to the Vonage adapter to the other side, what does it connect to? Does it go from the Vonage adapter directly to a telephone or does it go to a standalone caller ID box, a splitter, a phone jack in the wall, or something else?

Does the phone your using have it's own Caller ID display? If so, make sure your phone is directly connected to the Vonage adapter if it is not currently connected this way and retest Caller ID.
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felichka
New Forum Member
New Forum Member


Joined: Mar 25, 2009
Posts: 4

PostPosted: Wed Mar 25, 2009 5:12 pm    Post subject: Reply with quote Back to top

The phone I am using is Panasonic KX-TG5632 and it is connected to a splitter inserted into Vonage adapter. The splitter is is shared by the phone and the fax machine line.
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trekologer
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2005
Posts: 350

PostPosted: Wed Mar 25, 2009 5:29 pm    Post subject: Reply with quote Back to top

In addition to what VonTechMgr suggested, what happens to the call waiting caller? Do they hear ringing, go to voicemail, get hung up on? Same with the call you're already on--does that call get disconnected?
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VonTechMgr
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 02, 2008
Posts: 656
Location: NJ

PostPosted: Wed Mar 25, 2009 5:55 pm    Post subject: Reply with quote Back to top

Have you removed the splitter from the Vonage adapter and plugged the phone in directly? What are the results?

Also when the splitter is plugged in and you have both the fax machine and the phone connected, when a call comes in, check the LCD on the fax machine. Does it show the incoming cal along with the Caller ID?
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