Posted:
Thu Mar 19, 2009 9:22 pm Post subject: problem dialing out 1 particular number - a Vonage issue?
Hi all, sorry if this has been addressed before, if so feel free to direct me there.
There is one particular phone number when I dial out on my Vonage line I get a "number not in service" recording. Contacted this person by e-mail who said their phone is working fine, I called on my cell and got right through. Vonage service otherwise fine.
Is this an issue with Vonage, and if so what can I do to remedy? Thanks in advance!
I had the same problem. it turned out that a friend had ordered Vonage and a number transfer, then cancelled the whole order. I had to contact Vonage and they reset something and I was able to call that number.
Thanks Stretch and WhatUMean, it appears this is the same issue for me as well -- the person I am calling had applied for Vonage in the past but never followed through. Spoke with someone at Vonage, and at the moment I am ringing through to that number.
I will let you know if this problem pops back up, but for now it seems to be working. Thanks for your help and input!
stretch1 Vonage Forum Senior
Joined: Feb 02, 2005 Posts: 81
Location: North Carolina
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