Amen PVVOIP. I agree. They're providing me a gateway to the internet. They shouldn't tell me what to do with it. It's like a PSTN telling you that you can't pick your long distance provider. Comcast gives me a headache.
Could the possibility of Comcast's Network Manager, which is being checked out by the FCC, could be the problem? there are several articles on the web about Comcast using a new manager on their network that will cause audio issues with Voip customers that do not have Comcast phone service.
The phones seem to be working fine now.
If Comcast is doing something to cause issues with Voip other than their own I think Vonage should sue them. Then Vonage can put that money into improving their products and services. (Not that they need improvement)
I'm paying for Internet. I should be able to do what I want with it. If I want to have IPTV (Not really out yet...) or use Voip without other Comcast services I should be able to. I shouldn't have problems because Comcast wants me to use their company for everything.
Contact the FCC Comcast wants you to be dissatisfied with your current provider so you will get great service at a much higher rate from comcast.
Your phone call quality is horrible , so first your check your mobile network speed, than u set up your phone and reinstall all the supported OS. This process is compulsory otherwise your phone go on ideal mode.
My Friend, I know Vonage has been great. But, The call quality problem is also i suffer for last month. And i have also Comcast High Speed Internet. but here, another problem i tell you.
When I had to call customer service in Vonage(and the 2x before for questions regarding getting the service), the wait times are dismal. They are nearly a joke. I mean, how can a company give their marketing department millions of dollars for very cool TV commercials without the reps to answer our calls?
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